Sales Associate Customer Service
Resume:
Hello
I’m Erica Michelle Johnson
Discovery Bay, CA 94505
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Objective
Motivated and customer-focused individual seeking a seasonal sales associate position at Bath & Body Works to leverage strong interpersonal skills and passion for retail to enhance the customer shopping experience and contribute to achieving store sales goals.
Education
February 2022 - June 2023
California Virtual Academies, 50 Moreland Rd Simi Valley, - High School Diploma.
Awards
Graduated on honor roll.
Skills
●Customer Service: Ability to assist and engage with customers, address their needs, and resolve issues effectively.
●Communication: Strong verbal and written communication skills to interact with customers, team members, and management.
●Cash Handling: Experience managing transactions, operating cash registers, and handling money accurately.
●Inventory Management: Skills in stocking shelves, managing inventory, and performing regular stock checks.
●Attention to Detail: Accuracy in following procedures, handling prescriptions, and maintaining store displays.
●Team Collaboration: Ability to work effectively as part of a team, contributing to a cooperative work environment.
●Time Management: Efficiently managing time and prioritizing tasks in a fast-paced retail environment.
●Problem-Solving: Capable of identifying issues and finding effective solutions to ensure customer satisfaction.
●Product Knowledge: Understanding of store products and services, including health and wellness items.
●Adaptability: Flexibility in handling various tasks and adapting to changing priorities or customer needs.
Experience
December 2023-Present
Paradise Lagardère, Oakland, Cali
●Work as a cashier, processing payments for customers.
●Give customer service when it’s needed.
●Replenish stores merchandise to look presentable.
●Fold shirts in the store for customers' appeal.
●Sweat and mop floors in stores.
●Take out all expired foods and drinks to restock with fresh products.
Volunteer Experience
January 2017- June 2017
Creative Montessori Learning Center, East Palo Alto - Teacher’s Assistant
●My duties include helping children to stay focused on their schoolwork.
●Break up physical attractions.
●Help make food for the children.
●Help teachers prepare the class for the students.
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