Customer Service A Team
Resume:
Jotbir Kaur
SACRAMENTO, CA *****
************@*****.***
Motivated person successful at managing multiple tasks at once, working in a team, and customer service. Former Department supervisor at Kohl's retail store versed in managing a team of employees in order to get the task at hand completed as well as maintaining a department in a nice and neat fashion. Excellent problem solving, analytical and interpersonal skills. Willing to go the extra mile to meet tight deadlines and reach company goals. Effectively develops and implements process controls and quality improvement initiatives that reduce costs and increase company revenue. Highly motivated and results-driven warehouse professional bringing extensive experience in logistics and distribution.
Work Experience
Department-cashier
7 eleven LA, CA
January 2024 to July 2024
Responsible for heading a team of associates in their daily tasks.
● Required excellent organizational skills.
● Responsible for making sure the department is looking and working in tip top shape.
● Responsible for providing excellent customer service.
● Required to have the ability to read product maps and set new merchandise Sales Associate
Teriyaki madness
September 2023 to December 2023
Responsible for assisting customers in locating products.
● Responsible for unloading and processing all freight that was received at the store.
● Provided the most excellent customer service.
● Was required to occasionally work in teams to get tasks done
● Required to have great time management
Education
High school diploma
Skills
• Data entry
• Computer-savvy
• Schedule management
• Casiher
• Server
• Helper
• Trip planning
• Delivery policies
• Warehouse and manufacturing operations
• Customer relations
• Excellent sense of direction
• Service coordination
• Budget management
• Warehouse and fulfillment
• Physically fit and agile
• Supply chain and resource management
• Quality management systems knowledge
• Knowledge of state roads and highways
• Fast learner
• Deadline-driven
• Team development
• Valid California driver's license
• Excellent time management
• Bilingual: Spanish, English (10+ years)
• Ability to use heavy equipment
• English
• Customer Service
• Childcare
• Early childhood education
Assessments
Supervisory Skills: Motivating & Assessing Employees — Highly Proficient November 2023
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Highly Proficient
Work motivation — Highly Proficient
June 2024
Level of motivation and discipline applied toward work Full results: Highly Proficient
Early childhood development — Proficient
June 2022
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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