Sheet Metal Service Representative

Glenn D. Grimes

**** ********* ****, ******, ** *9251

Cell: 517-***-****

*********@*****.***

CAREER OVERVIEW

To obtain a challenging position in a high quality environment where my resourceful experience

and academic skills will add value to the organizational operations

CORE STRENGTHS

I Car-Trained Very Fast Learner

DOT-Hazmat Trained Adaptive team player

Auto Body Welding Active listening skills

Auto Body Restoration Strong organizational skills

Sheet Metal Shear Sharp problem solver

Sheet Metal Break Energetic work attitude

Sheet Metal Roller Dependable and reliable

Metal Lathe Effective team player

English Wheel Solid independent worker

Planishing Hammer Proficiency with mechanical/electric tools

Metal Working Tools Strong work ethic

Body Panel Replacement Seasoned in conflict resolution

Wet Sanding Troubleshooting proficiency

Block Sanding Work until the job is done

Hunter Suspension Machine Good at following instructions

Tire Machine MS Office

Wheel Balancing Word

Tig Welder

Mig Welder

Stick Welder

Plasma Cutter

Blueprint reading and interpretation

Driving hi-lo

Power Tools

ACCOMPLISHMENTS

Knowledge of sheet metal and welding techniques, fabrication

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts

In 2000 I was the number 6 Industrial Sales and Service Representative in the country.

I was the US-Karting Crew Chief for a Racing Team from January 1985 to November 2002

until the driver retired from racing.

WORK EXPERIENCE

Owner, 01/2000 to Current

A & G Plowing and Welding Service - Leslie, Michigan

Snow Plowing for customers

Building trailers for customers

Assembled components with hand and power tools

Interpreted prints, drawings and sketches

Installed heat trace tape to tubing and controls and bent large tubing with power bender

Operated welding, press brake, plate rolls, angle and channel rolls and shear

Determine materials, tools and equipment needed for product orders

Oil Service Representative, Industrial Service Representative, 02/1997 to 02/2008

Safety-Kleen Systems Inc - Mason, Michigan

Cross-trained and provided back-up for other customer service representatives when needed

Worked under strict deadlines and responded to service requests and emergency call-outs.

From June 1997 to August 2007 I was responsible for services at Michigan International

Speedway (MIS). I would take care of race team needs at the track.

Manager, 04/1993 to 03/1997

Giant Auto Parts Store - Lansing, Michigan

Prevented store losses using awareness, attention to detail and integrity

Organized weekly sales reports for the sales department to track product success

Trained new employees

Cross-trained and provided back-up for other customer service representatives when needed

Assistant Manager, 04/1991 to 04/1993

Right Parts Auto Store - Lansing, Michigan

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges

Prevented store losses using awareness, attention to detail and integrity

Organized weekly sales reports for the sales department to track product success

Cross-trained and provided back-up for other customer service representatives when needed

EDUCATIONAL BACKGROUND

Pursuing: Automotive Collision Repair and Restoration, 2015

Lansing Community College - Lansing, Michigan, USA

Current GPA: 3.56 Dean’s List

4

I am I-Car Trained in Automotive Collision repair

I am 2 classes short of my degree

I will be graduating with a associates degree in Automotive Collision Repair and Restoration in

spring of 2015

2 Year Associate Degree: Welding Technology, 2014

Lansing Community College - Lansing, Michigan, USA

I will be graduating with a two year associates degree in welding technology in December

2014.

Minor in Automotive Technology: Automotive Technology Degree

Lansing Community College - Lansing, Michigan, USA

I am I-Car Trained in Electrical Theory Classes

I am I-Car Trained in Suspension

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