Customer Service Data Entry

RG

REBEKAH GARNER

*********@*****.*** 864-***-**** Easley, South Carolina 29640

Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive and adaptable to changing conditions. Data Entry and Maintenance

Issue and Complaint Resolution

Order and Refund Processing

Multitasking and Prioritization

Inbound and Outbound Calling

HT Hackney Greenville, SC

Data Processor/Customer Service

Representative/Buyer's Assistant

10/2015 - Current

Fielded customer complaints and queries, fast-tracking for problem resolution.

Developed strong customer relationships to encourage repeat business. Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions. Made outbound calls to obtain account information. Consulted with customers to gain feedback and improve deliveries. Entered customer orders in AS 400 to document sales. Fabrikal Piedmont, SC

Packer

06/2015 - 09/2016

Assembled cartons, crates and containers to prepare for shipping. Operated hand trucks, pallet jacks and forklifts to move materials. Notified team leader of product discrepancies and equipment malfunctions.

Adhered to product safety and hygiene guidelines for health and regulatory compliance.

Efficiently packaged items, maintaining consistency to meet fulfillment deadlines.

West Carter Adult Education Center Olive Hill, KY Some College (No Degree) in Computer and Information Sciences Ashland Community And Technical College Ashland, KY Some College (No Degree)

Summary

Skills

Experience

Education and Training

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