Delivery Driver Customer Service

ELIZABETH

APPLEBEE

E

A Crest Hill, IL *****,

815-***-****

**********@*****.***

PROFESSIONAL SUMMARY

Punctual delivery driver promptly delivers products or packages to customers. Friendly individual communicates effectively with customers and secures merchandise in delivery vehicle to prevent damage. SKILLS

• GPS Navigation • Mileage Tracking • Package Scanning

• Product Promotion • Goods Transport • Customer service EXPERIENCE

Delivery Driver January 2022 - Current

Grub Hub/Uber Crest Hill, IL

• Protected customer packages from damage with safe handling and proper load balancing.

• Avoided delivery errors by closely following scanning, tracking, and documentation procedures.

• Boosted customer service by helping with delivery, payment, and stock questions. Supervisor February 2021 - April 2022

Trader Joe's warehouse Minooka, Illinois

Helped team meet targets by keeping stock levels optimized and coordinating necessary resources to support employees' needs.

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• Improved team performance by offering direction and hands-on support.

• Verified employee performance, checking each job and retraining or disciplining to correct problems. Department Manager January 2017 - March 2019

Walmart Joliet, Illinois

• Organized workflow, delegated tasks, and monitored performance to verify task completion.

• Enhanced team performance with hands-on leadership style, monitoring current work and motivating positive changes.

• Evaluated department performance and implemented corrective actions and merit rewards. Warehouse worker March 2015 - January 2017

Trader Joe's Minooka, Illinois

Manager October 2007 - April 2010

BP Minooka, Illinois

• Monitored employee work to assess performance and identify knowledge gaps.

• Oversaw execution of opening and closing procedures to desired standard. EDUCATION

Associate in Science (A.S.) February 2003

Joliet Junior College, Joliet, Il

LANGUAGE

Fluent

English

Conversational

Spanish

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