Data Entry Customer Service
Resume:
June Merritt
Chicago, IL. 60640
***********@*****.***
Dear Hiring Manager
Virtural Data Entry Clerk
As you can see from my resume, I have over twenty years of Office Assistant along with administrative experience. I can be trained to use any system and follow any script if needed.
I look forward to hearing from you in the near future. I can be reached at the telephone number or email address listed above. Thank you for your time and consideration.
Sincerely,
June Merritt
Enclosure: Resume
June Merritt
1005 W. Leland Ave Apt 605
Chicago, IL. 60640
***********@*****.***
SUMMARY
An experienced professional with over fifteen years of all aspects of clerical experience, including eleven years working in mental health. Supervisory experience, team building, proactive, critical thinker are some of the qualifications utilized to successfully achieve required goals in preforming assigned tasks and duties.
EDUCATION AND CERTIFICATIONS
Olive Harvey College Chicago, IL
Liberal Arts Associates Degree
Certifications:
Business Institute Secretarial Training Data Entry, Typing, Data Processing and Excel Chicago, IL
SKILLS
Working knowledge in Microsoft Word, Excel
Supervised and trained new employees with an emphasis on customer service
Able to interact with a diverse group of persons in a high-volume environment
Verifying information related to health insurance or benefits
Interaction with clients enabling positive results in performing initial intake interviews to determine needs
PROFESSIONAL EXPERIENCE
Safe and Reliable Living
Customer Service Representative October 2022 – Jan 2023
Sign up Medicare recipients for home health service
Make calls from computer dialing files
Make calls from printed filing list
Randstad Staffing
Fieldwork LLC Schaumburg, IL
Recruiter March 2021 – Aug 2021
Outbound calls to preregistered surveyors for paid studies
Working with excel spreadsheets with phone numbers and addresses.
I book surveyors for paid studies all across the United States
InSync Staffing
Career Education Corporation Chicago, IL
Manual Coordinator Dec 2016 – March 2021
Coordinators conducted prospective student for CEC’s online and ground colleges
Computer skills (Office suite) and the ability to maneuver through various computer programs
Communication skills with the ability to transfer calls to admissions advisors
TeleSight Chicago, IL Nov 2014 – April 2015
Customer Service Representative
Conducted customer satisfaction surveys by phone with partners from various Fortune 500 companies, including Home Depot, General Electric, American Home Buyers Protection, and Superior Propane
Edited and entered data into company computer system to measure and create reports to various companies
MetLife (Randstad Services) Irving, TX Nov 2012 – Nov 2013
Mail/File Clerk
Retrieved and helped ship over three hundred mortgages files for distribution to another state for the new office set up for Chase Bank.
Organized files for distribution into alphabetical/numerical order
Categorized mortgage files into specific groups for processing
Dallas Life Foundation Dallas, TX May 2012 – Oct 2012
Floor Supervisor
Trained new supervisors to work in their respective departments, located on various floors
Tracked inventory accounts of items needed and maintained the supplies
Facilitated intake process of new clients, ensured everything was in order and ready
Bobby E. Wright Behavioral Health Chicago, IL Jan 2006 – Mar 2012
Secretary/Receptionist
Performed general clerical work, such as updating forms, handled medical billing, and data entry
Opened and closed switchboard, greeted patients and directing them to the proper destination
Community Mental Health Council Chicago, IL Aug 2000 – Mar 2005
Case Aide
Assisted doctor and case managers with charts, reminder calls and mailings
Created data management system for doctor and employees’ payment hours
Instructed patients on various rehabilitations exercises, answering questions and filled in for the doctors and case managers
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