Customer Service Technical Support

Manami Greenfield

*** * **** **** ****** RD,

Apt 254,

San Marcos, CA92078

619-***-****

***************@*****.***

Professional Summary

Dedicated Customer Service Profesional with eight years of experience. Solid Team Player with postivive demeanor and proven skills in establishing rapport with client. Comitted to maintaining professional relationship to increase profitability and drive business result.

Skills

Complaint resolution, Technical support, Retention Sales Knowledge,Company Policy Knowledge, Communication Problem-Solving, Analyzing Problems, Investigate the issue.

Work History

07/2016 to 08/24

Analyzing and Investing fraud or financial, Customer Service Repsentative and Technical Support Representative.

Answer an average of 30 calls internal or customer’s call or email each day to addressing colleague and customer inquiries control. Resolved Concerned with product or service to help Calculated and submitted to correct work order for company Investigating financial issue and resolved

Updated and investigate account for fraudulent activity. Investigate and Correct information and raised and report issue to different department.

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