Administrative Assistant Executive

PROFESSIONAL SUMMARY

Highly experienced Executive Administrative Assistant with IBM Corporation, offering comprehensive support to senior executives across global business units, including software, services, sales, and marketing. Known for adeptly managing complex calendars, coordinating high-stakes meetings with C-Suite clients, and ensuring seamless executive operations. Expertise in travel management, expense reporting, and adherence to corporate policies and compliance standards.

KEY SKILLS

Executive Administrative Support

Global Client Relations & C-Suite Interaction

Stakeholder Communication & Relationship Management

Problem Solving & Adaptability

Calendar Management & Meeting Coordination

Complex Travel Management (Domestic & International)

Expense Reporting & Compliance (Concur)

Policy Adherence & Regulation Updates

Proficient in Microsoft 365, including Copilot

PROFESSIONAL EXPERIENCE

IBM (Under Manpower Contract)

Executive Administrative Assistant

March 2018 - July 2024

Provided high-level administrative support to VPs and Directors with global responsibilities in IBM’s business units – Services, Software and Sales.

Managed complex calendars, scheduling Teams/WebEx/Zoom calls, and organizing in-person meetings across multiple time zones.

Coordinated domestic and international travel, handling all logistics, including car services and hotel bookings.

Processed and audited expense reports using Concur, ensuring compliance with corporate policies.

Planned and executed internal/external meetings and events, adhering to IBM’s strict guidelines.

IBM Corporation

Executive Administrative Assistant

March 1999 - March 2018

Supported senior executives in various global business units in Services, Software and Sales, managing intricate scheduling and meeting coordination.

Acted as a key communication liaison, handling interactions with C-Suite clients and executive assistants.

Organized extensive travel itineraries through American Express Travel, ensuring alignment with evolving corporate travel policies and global regulations.

Processed executive expense reports via Concur, resolving discrepancies in collaboration with auditors and approvers.

EDUCATION

Travel Industry Essentials Certification

Travel Institute, Passaic, New Jersey, 1980

LANGUAGES

Fluent in Spanish and English

REFERENCES

Mr. Tony Menezes, Global Managing Partner, Business Process Operations, IBM Consulting, *******@**.***.***.

Others available upon request

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