Customer Service Quality Control

Tanya McGill

Mesa, AZ ***** • 480-***-**** • **********@*****.***

Professional Summary

Proven track record in enhancing efficiency and accuracy within diverse work environments. Excelled in fast-paced environments, ensuring high-quality standards, customer satisfaction and safety compliance.

Skills

Product Packaging and Labeling

Warehouse Safety

Cleaning and Organizing

Customer Service

Teamwork

Reliability and punctuality

Work History

Packager, 10/2023 to 06/2024

Ameritemps – Mesa, AZ

Followed packing processes to increase speed and accuracy.

Labeled packages with appropriate shipping information for accurate deliveries.

Adhered to all relevant regulations regarding food safety, materials handling, and environmental compliance during daily operations.

Inspected items for defects and damage.

Construction Assistant, 10/2021 to 05/2022

Labor Systems – Coolidge, AZ

Gathered and disposed of worksite debris to remove safety hazards.

Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.

Maintained organized job sites, contributing to enhanced worker productivity and faster completion times.

Packager, 01/2020 to 09/2021

FedEx – Phoenix, AZ

Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.

Performed quality control, ensuring secure wrapping of pallets for shipping.

Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Proved successful working within tight deadlines and a fast-paced environment.

Cashier /Retail Pricing Coordinator, 09/2016 to 10/2018

Value Village Thrift Stores – Glendale, AZ

Welcomed customers and helped determine their needs.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Stocked, tagged and displayed merchandise as required.

Responded promptly to requests for assistance.

Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.

Cook /Restaurant Server, 01/2010 to 09/2016

Central Arizona College – Coolidge, AZ

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Prepared meals efficiently under time constraints for timely service during peak hours.

Bussed and reset tables to keep dining room and work areas clean.

Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.

Education

Job Training

Sacaton Skill Center - Coolidge, AZ

High School Diploma

Coolidge High School - Coolidge, AZ

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