N I C H O L E
M C C R A Y
E D U C A T I O N
***************@*****.***
C O N T A C T
Warner Robins High School
SECONDARY SCHOOL
Paul Mitchell the School Atlanta
2014 - 2016
COSMETOLOGY SCHOOL
S K I L L S
Forklift Operation
Material Handling
Computer Literacy
Retail Technology Operation
Time Management
Conflict Resolution
People Management
Collaborative Leadership
Effective Communication
E X P E R I E N C E
Product company
2021 - Present
TREEHOUSE FOODS
Proficiently operated forklift equipment to safely transport materials, goods, and products within warehouse and manufacturing environments.
Worked in a fast-paced food production environment within a warehouse setting, ensuring the efficient processing and packaging of food products. Responsibilities included adhering to strict quality control standards, maintaining cleanliness and sanitation protocols, and collaborating with team members to meet production targets. Demonstrated ability to prioritize tasks, follow standard operating procedures, and contribute to a safe and productive work environment.
Provided leadership and guidance to a diverse team, fostering a positive work environment, and promoting professional development.
Cultivated strong relationships with clients, vendors, and partners to enhance customer satisfaction and loyalty
Addressed customer inquiries, resolved issues, and handled complaints in a timely and effective manner, maintaining a positive reputation for the business.
Directed daily operations, including menu planning, food preparation, inventory management, and scheduling to ensure efficient service delivery.
S U M M A R Y
Dynamic and results-driven professional with a solid background in management and extensive experience in delivering exceptional customer service. Proven ability to lead and motivate teams to achieve goals while ensuring top-notch customer satisfaction. Social services organization
2010 - 2021
CHEF ON WHEELS, MANAGER
R E F E R E N C E S
Jamie Brown, Navy Federal Credit Union
Tomika Moore, Atlanta Public Schools
Lisa Royes, Georgia Medical Assoc.
1
E X P E R I E N C E
Clothing retail company
2018-2020
OLD NAVY
Arranged and maintained product displays according to brand standards and seasonal promotions, optimizing product visibility and accessibility for customers.
Utilized creative and innovative techniques to enhance the overall aesthetic appeal of the store, including window displays, focal points, and themed presentations.
Provided support and guidance to sales associates on visual merchandising standards, product knowledge, and customer engagement techniques.
Implemented visual merchandising strategies to ensure a visually appealing and customer-friendly shopping environment on the sales floor.
Utilized forklift equipment to efficiently transport and reposition merchandise within the backroom merchandise storage area. Retail company
2013-2015
KROGER, FLOOR SUPERVISOR
Supervised daily operations of assigned store departments, ensuring adherence to company policies and standards. Led and motivated a team of associates, providing guidance, training, and performance feedback to optimize productivity and customer service.
Communicating with other supervisors and managers about daily operations.
Greeting customers, resolving questions and concerns, and overseeing customer returns, exchanges, and check
authorizations.
Working with other areas to maximize productivity and performance
E D U C A T I O N
***************@*****.***
C O N T A C T
Warner Robins High School
2009 - 2013
SECONDARY SCHOOL
Paul Mitchell the School Atlanta
2014 - 2016
COSMETOLOGY SCHOOL
S K I L L S
Forklift Operation
Material Handling
Computer Literacy
Retail Technology Operation
Time Management
Conflict Resolution
People Management
Collaborative Leadership
Effective Communication
R E F E R E N C E S
Jamie Brown, Navy Federal Credit Union
Tomika Moore, Atlanta Public Schools
Lisa Royes, Georgia Medical Assoc.
NM N I C H O L E
M C C R A Y
2