Sales Associate Customer Service

Daniel Morrison U.S. Navy Veteran

**** ****** ******, *** *********, CA 94114 415-***-**** **************@*****.*** Profile

Dynamic and results-driven Sales Associate with a passion for delivering exceptional customer service and driving revenue growth. I am seeking to leverage strong interpersonal skills, product knowledge, and a proactive approach to contribute to the success of a progressive retail team. I am eager to utilize my sales expertise to exceed targets, foster long-lasting client relationships, and drive business expansion. Experience

SALES ASSOCIATE ENJOY 2023 - PRESENT

San Francisco, CA

· Conducted follow up appointments with clients on offsite locations and became acquainted with them by offering services and upgrades

· Set up bill pay, programs, and applications on Android, iOS, and Google

· Discussed and compared different plans and features with clients and assisted in best selection of services desired increasing sales

· Fulfilled inventory and sales reports documenting product performance and market trends for planning of future sales goals and projected revenue SALES ASSOCIATE LOWE’S 2018 - 2022

San Francisco, CA

· Maintained a personable approach by offering professional assistance to customers in regard to projects and best tools utilized

· Ensuring inventory and quality control of products managing and preparing orders for customer pick- up and delivery

· Regulation and observance of workplace safety and implementation of better work practices

· Delivered best quality customer service utilizing backed research and experience in consulting customer needs, concerns, and project goals

· Helped contractor with projects, construction, and remodeling SALES ASSOCIATE MACY’S - MEN’S POLO RALPH LAUREN, MICHAEL KORS, INC. 2010 - 2018

San Francisco, CA

· Engaged with consumers to provide best quality recommendations of product options and maintaining and increasing sales revenue for the department

· Maintaining sales floor presentations, inventory, and stocking of products for sales

· High sales performance with an average of $5k-7k per day exceeding sales goals by 4% while performing sales and POS front end functions

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REAL ESTATE CONSULTANT PRUDENTIAL CALIFORNIA REAL ESTATE 2007 - 2009 San Francisco, CA

· Acquired listings and researched housing market trends providing best quality options for buyers and sellers

· Educated and counseled home buyers and sellers on sale and purchase processes

· Generated property listings and compiling recommendations compatible with buyer’s desires and financial parameters

· Staged Homes and remodeled as needed

COPRORATE ACCOUNTS REPRESENTATIVE BANK OF AMERICA 2002 - 2006 San Francisco, CA

· Reference and cross-selling credit products and services to meet or exceed projected sales goals

· Accurate completion of required audit logs

· Provided leadership and technical guidance to teller and sales representatives maintaining sales and goals and quality of service standards

SALES ASSOCIATE AND CONSULTANT MCRAE HINKLEY DESIGN 2001 - 2002 San Francisco, CA

· Provided interior design solutions for corporate and personal accounts

· Collaborated and coordinated om projects with outside design firms and contractors

· Built and maintained relationships with designers OWNER AND CHIEF OF OPERATIONS MANAGER VALENTINE’S CAFE 1995 - 2001 San Francisco, CA

· Started a full service five-time award winning international vegetarian restaurant

· Developed and managed all operations ranging but not limited to accounting, product quality control and inventory, public relations, customer service, training, human resources, and coordinating 20 team members

· Diversified business expanding services into offsite catering and delivery and packaged product sales

· We also planted a community garden and discussed the benefits of being vegan MESS MANAGEMENT SPECIALIST UNITED STATES NAVY 1981 - 1987 North Island, San Diego, CA

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Education

ASSOCIATE IN RETAIL SPACE DESIGN, OFFICE LAYOUT, INTERIOR LIGHTING DESIGN 1991-1995 SAN JOSE STATE UNIVERSITY SAN JOSE, CA GENERAL EDUCATION AND ARCHITECTURE COURSES 1985-1990 CITY COLLEGE OF SAN FRANCISCO SAN FRANCISCO, CA

Skills & Abilities

Accounting & Budgeting

Proficient with POS systems

Excellent interpersonal and communication skills

Customer service

· Product knowledge

· Relationship building

Certifications

Landmark Education and Leadership Program 1986 – 1991 California Real Estate License 1996 - 2006

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