Customer Service Team Member

Peggy Jo Wilhelm-Crossman

*** ***** ***** **** ***** Valley, PA 16249 724-***-**** ***********@*****.***

Work Experience

Margy Gray State Farm Agency Licensed Team Member December 2020-Present

Raw new auto acquisition manager

Pennsylvania State License in Property and Casualty Insurance

Pennsylvania State License in Life and Health Insurance

Actively Prospects for agent growth

Daily and Balancing Deposits as needed

Daily Report Management

Daily Customer Service

Armstrong County Tourist Bureau Executive Director April 2019 – March 2020

Manage office & staff

Promote all county functions

Actively look for ways to increase hotel stays

Always recruiting new members

Community networking

Community event appearances

Ad preparation & submissions

Armstrong County Courthouse Deputy Clerk of Courts Mar 2014 – Apr 2019

Prothonotary’s Office

Collected costs & fines payments in office

Wrote new civil complaints, Writ of executions, Municipal Liens

Filed federal tax liens, Criminal & civil order docketing

In courtroom clerking

ACMH Patient Administration March 2013 – March 2014

Patient in take

Verify insurance info

Homemaker November 2008 – March 2013

S&T Bank EFT Services Specialist II June 2001 – November 2008

Monitored debit card fraud

Managed mass card compromises

Cleared non post report

Verified new card applications

Education

Cambria Rowe Business College Associate’s Degree Business Management

December 2002

Lenape Vocational Technical School Diploma Advertising & Digital Technology Graduated June 2001 (High Honors)

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