Customer Service Data Entry
Resume:
Destiny M. Velez
Buffalo, NY*****
**********@*****.***
Objective
To extend my knowledge in all areas, perform my job to the best of my ability, continue to be an asset to any company. I am looking for a company that will offer new skills and room for growth.
Qualifications
I have ten years of previous experience in customer service and seven years of managerial skills. I have outstanding communication skills that I have used for the past 10 years in which I have dealt with the wants and needs of customers. I believe my work, educational experience, as well as my problem solving abilities will be an asset for any position. Very detailed oriented, I enjoy a challenging environment which thrives on listening, problem solving and teamwork. I possess a strong work ethic, am very goal oriented and innovative. I am quick learner and enjoy new challenges.
Employment
Carrols Corporation LLC
Burger King May 2007-Present
Manager
●Counted/Ordered/Data Entry for inventory
●Monitored and Appraised Employees
●Responsible for closing store
●Enforcing policies and procedures
●Disciplining and coaching employees
●Handling Customer enquiries and complaints
●Assessing and improving profitability
●Handling administration and paperwork
●Responded to escalated complaints in an efficient and professional manner
Education
Salon Professional Academy, October 2014-September 2016
Cosmetology License
McKinley High School, September 2000-June 2004
General Studies Diploma
Regents Diploma, Aquatic Ecology Diploma
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