Customer Service Data Entry

Shawn Davis

Sycamore, IL, 734-***-**** **********@*****.***

Customer Service representative

Summary of Qualifications

Excellent communication, verbal, written

Strong customer service, relations

Data Entry 8000/35 wpm

Service oriented, getting things done right the first time, keeping clients satisfied

Computer capable Microsoft Office Suite programs and more

Organized. Able to triage and expedite

Self-Directed and motivated, Able to multi-task, and adapt

Research, resolve and communicate issues data entry

Load planning, logistics, inventory, auditing, office duties

Professional experience

Customer Service, variety of industries, building rapport with clients, customers

Data entry, detailed and accurate

Trainer- have trained at a variety of locations, including management trainees

Mastered a variety of customized programs for assorted employers

Adaptable to the needs of the business

Scheduler, dispatch, transportation, logistics

Quality inspector frequently in charge of urgent inspections

Inventory/Auditor for accuracy and availability, correcting counts, and location

Management Experience

Dispatcher

Census field supervisor

Lead data entry

Service Writer

Customer Service

Store manager

Team leader quality inspections

Employment history

Transdev – Dekalb, IL Dispatch 12/2020- 8/2024

U.S. Census – DeKalb. IL – Census Field Supervisor 2/2020- 10/2020

General RV – Huntley IL – Service Writer 6/2019- 9/2019

Staff mark, - DeKalb, IL – Dispatch/admin 10/2018-6/2019

Randstad – DeKalb, IL - Warehouse 6/2018-10/2018

PPG/MS Companies - Sycamore, IL Quality Inspector/team lead 2/2018-7/2018

Education

Monroe County Community College, Construction Management

Independence University, Bachelors Business admin/Human resources

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