Customer Service Logistics Coordinator

Jacksonville, FL ***** 904-***-**** ***************@*****.***

DARNELL L. FOSTER

Knowledgeable professional with exemplary skills in customer service, administration, logistics and time management. Dedicated leader with team-oriented mentality. Proven history of adaptability and resourceful problem-solving. PROFESSIONAL

SUMMARY

ITT Technical Institute, Jacksonville, Fl

Associate of Science, Drafting And Design Technology, 03/2015 EDUCATION

CERTIFICATIONS ● Civil 3D 2012

● AutoCAD 2012

● Inventor 2012

● Cabinetry Certifcation

SKILLS ● Effective Multitasking

Dispatch Software

Proficiency

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● Team Collaboration

● Customer Relations

Staff Training and

Development

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Documentation

Management

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● Customer Service

● Time Management

FREIGHT DISPATCHER SUPERVISOR 05/2022 to Current

We Move Earth

PROFESSIONAL DRIVER/LOGISTICS COORDINATOR 07/2016 to 05/2022 Onward Transport Solutions

WELDER 07/2014 to 07/2016

Impulse Air, Jacksonville, FL

WORK HISTORY

Increase efficiency by optimizing freight routes and coordinating with drivers on delivery schedules.

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Manage a team of dispatchers, providing training, guidance, and support for optimal performance in their roles.

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Formulate and implement cost-saving measures by analyzing expenses related to fuel consumption, vehicle maintenance, and other operational aspects of dispatching services.

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Complete driver daily logs and all deemed delivery tickets, trip/fuel reports, damage reports and other paperwork required to be completed as instructed.

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Maintain communication with all parties while under dispatch to ensure safe and zero-defect deliveries.

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Drove various types of vehicles including sedans, SUVs, Cargo vans and small trucks ensuring adaptability across diverse assignments within the fleet team.

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● Streamlined communication between departments, ensuring seamless logistics operations.

● Welded in flat, horizontal, vertical, and overhead positions.

● Fabricated shop parts directly from blueprints.

● Prepared welding equipment to perform advanced welding work.

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