High School Customer Service

Davip NELSON

** ******* **, ****, **, ***** * 678-***-**** + ************@*****.***

Professional Summary

Skills

* Conflict resolution + Emergency procedures

+ Self-motivated + Team building

* Strong verbal communication * Staff development

+ Interpersonal and written communication * Brake repairs

+ Organization + Phone-based research

+ Customer service + Phone script

= Supervision

Extremely organized

Education

High School Diploma - 1989

North Cobb High School - Kennesaw, GA

Work History

Gun sales - July, 2021 to Present

Academy Sports + Outdoors - Cartersville, GA

‘+ Used discretion and good judgment when it came to using company materials and supplies.

+ Identified appropriate [Type] solutions within the anticipated price range by determining customer needs through careful and active listening skills.

‘+ Had professional interactions with customers, peers, and [Job Titles], which aided in the development of clear communication and active listening

skills,

Automotive Service Writer/manager - August, 2018 to July, 2021

Chloe's automotive - Woodstock, Ga

Helped with maintenance program development, implementation, and execution.

Obtained pricing information from a variety of vendors to support cost-effective purchasing,

Assisted [Number] customers by answering questions, responding to inquiries, and handling phone requests in an average [Timeframe]

+ Was in charge of overseeing daily operations, which included employee performance, preventative maintenance, and safety.

Automotive Service Writer - June, 2016 to July, 2018

Garrett Automotive - Cartersville, GA

+ Customer accounts were created and activated by me.

+ Was in charge of processing customer account changes.

‘+ Assisted approximately [Number] customers with [Product or Service] questions each [Timeframe]

Monitored and managed the repair process in order to expedite the vehicle's return to the customer:

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