Customer Service General Labor

Gonzalo Hugo Urdiales

**** *. ******** ****** *******, IL 60617 773-***-****) ***********@*****.*** Objective: To acquire a position in a company where my skills and experience will be utilized. Employment:

9/22 - 10/23 J&J Construction

General Labor

● Paint

● Entry level carpentry

1/17 - 8/22 JC Licht / Ace Hardware

Customer Service

● Cashier

● General merchandise stocking

● Customer assistance

● Janitorial maintenance

11/13-12/16 Halo Inc. (Residential Renovation)

General labor

● Detailing of property– painting–landscaping

● Demolition– janitorial maintenance

08/10–08/13 Hymans Auto Supply (EZ-mix) Chicago, IL Assembly Line Laborer

● Unload various sizes of bulk merchandise (Measuring cups)

● Store cups into their appropriate boxes then stack onto palettes 01/09–05/10 JMV Corporation Chicago, IL

Car Wash Attendant

● Operate the automatic car wash– cash handling– customer service

● Janitorial maintenance and troubleshoot machinery as needed 12/05–08/08 US Messenger & Logistics Chicago, IL

Delivery Driver

● Delivery of various items for Digital Printing Center

● Use of cell phone with dispatch for pick-up/drop-off and use of GPS 09/05–11/05 Tandem Staffing –Receptionist– office duties– client intake 09/03–12/04 Sol y Luna Corporation Chicago, IL

Head Cashier

● Operated two food stations at Soldier Field

● Prepared product (tamales) in food steamers

● Secured balances of total sales

12/03 – 04/04 Instituto del Progreso Latino Chicago, IL Intake Specialist / Bilingual Interpreter

● Enter client data into computer– Client contact for programs required documents

● Job search assistance and resume preparation – Phone receptionist 11/01 – 09/03 J & J Construction Chicago, IL

General Labor Residential renovation - Janitorial maintenance 02/01 – 10/01 Northwestern Physicians Group Chicago, IL Medical Receptionist

● Process incoming patients accordingly – Prepare charts for scheduled and 1st. time patients

● Update patient medical file – Phone intake–bilingual interpreter 12/92 – 02/01 Chicago Family Health Center Chicago, IL Medical Receptionist

● Process Patient encounters according to Insurance status – Balance encounters accordingly

● Day end preparation and closing of bank deposits –Front desk duties Education:

Clerical Certificate 01/1987–06/1987 Chicago, IL

Chicago Voc. High School 12–1985 Chicago, IL

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