Delivery Driver Customer Service

GRACIA SIMPLICE

Sicklerville, NJ ***** 856-***-**** ****************@*****.***

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Incident Reporting Security Protocols

Health and safety Emergency Response

Yard Driver, 04/2020 - 05/2023

Michaels Distribution Center – Berlin, NJ

Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.

Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities. Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.

Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.

Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.

Administered medication as directed by physician.

Cooked meals and assisted patients with eating tasks to support healthy nutrition. Streamlined loading and unloading processes for faster turnaround times, reducing downtime. Safely operated yard trucks, minimizing accidents and damage to property or equipment. Supported warehouse operations by moving trailers to appropriate dock doors for efficient loading and unloading processes.

Increased accuracy in trailer placement by carefully following instructions from supervisors or dispatchers. Promoted a clean workspace through proactive litter removal and general upkeep of the yard area. Participated in ongoing training sessions focused on improving performance as well as staying up-to-date PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

on industry regulations, standards, and best practices. Operated yard truck to move empty and loaded trailers safely throughout yard. Delivery Driver, 08/2016 - 02/2020

Monsey Trails – Spring Valley, NY

Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools. Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.

Minimized company liability and risks to loads by obeying traffic laws. Delivery Driver, 02/2008 - 05/2015

Fisher Foods – Congers, NY

Improved customer satisfaction by ensuring timely and accurate deliveries of products all around Manhattan.

Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.

Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes. Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools. Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

License: Commercial Driver License, 05/2007

Economy Driving School - Wayne, NJ

High School Diploma: 06/1989

Le Bachelier - Port-Au-Prince, Haiti

EDUCATION

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