Systems Engineer Information Technology

Jeff Phillips

PERSONAL DETAILS

Address: ***B Bluejay Blvd Email: *************@*****.***

Geronimo, OK 73543 Tel: 415-***-****

PERSONAL PROFILE

A dynamic and reliable individual, with more than 25 years' experience in the technology sector. During this time, I saw the birth of Cloud Computing and became a strong advocate.

I am forward thinking and use technology to accomplish commercial goals and improve business performance. I am highly motivated with a strong and experienced ability for problem solving and thinking outside the box.

KEY SKILLS

Information Technology

Microsoft Hyper-V Server 2008 R2, 2012r2 and 2016

Microsoft Windows Server 2003, 2008, 2008 R2, 2012r2 and 2016

Microsoft Windows XP, Vista, 7, 8 and 10

Microsoft Office 2007, 2010 and 2016

Microsoft Windows Server and SQL server Clustering

Microsoft Hosted Messaging and Collaboration (HMC)

Microsoft Exchange 2003, 2007, 2010 and 2016

Microsoft SQL 2005, 2008, 2012 and 2016

Microsoft Active Directory and Azure Active Directory

Microsoft O365 Product stack and migration

Microsoft Azure product stack and migration tools

AWS Product stack and migration tools

XenServer App virtualization and VDI

Milestone, NICE ExacQvision and other NVR/Surveillance software

VMware, VSphere and VCenter

IBM Servers, Storage and Desktops

Dell Servers, Storage and Desktops

HP Servers and 3PAR Storage

Cisco and Meraki Routers and Switches

Fortigate, SonicWALL and other routers

Acronis,Barracuda, Sophos and Proofpoint

Kaseya, Kaspersky, McAffee, ITGlue, Ubiquiti

Other various management and deployment tools

DevOps chain tools such as Bitbucket, Jenkins, Terraform and Ansible Tower

Business

Able to communicate with people at all levels.

Able to organize and co-ordinate to a high standard.

Able to quickly adapt to changes in the work environment.

Commercial Awareness, seeing how I impact business performance

Able to create and maintain business relationships

People Management, supporting, developing and listening to subordinates

Strong Problem Solving skills

Able to project manage 3rd Party vendors and suppliers

EMPLOYMENT HISTORY

Aug 2019 to Oct 2022

Foxhole Technology/FAA

Senior Systems Engineer

Responsible for day to day maintenance of on-prem systems; F5 LB’s, Cisco backbone, HP blade centers and FC SANs, 27 physical hosts, 236 VMWare virtuals. Server 2008 through 2019, RedHat 7, authoring terraform, powershell, jenkins and ansible scripts.

Various Monitoring and management tools; ManageEngine PMP, OpManager, ADManager, BMC TrackIT, CommVault and multiple other legacy on-prem tools.

Helping architect migration to the cloud, specifically into AWS. Management of S3 presence, architecting VPC’s and SG’s, working with the team to implement infrastructure as code to ensure rapid redeployment.

April 2018 to July 2019

JDA TSG

Microsoft Premier Field Engineer

Premier Field Engineer and Dedicated Systems Engineer focused on Identity, Windows Platforms (server and client), and Performance Analysis, On prem migrations to Azure.

Accreditations; BootXRay, AD RaaS, RaaSPlus, AD ODA, AD ODA On Site, Server19 New Features Workshop.

May 2016 to April 2018

Dobson Technologies

Systems Engineer, Managed Services

Responsible for day to day monitoring, support and administration 1962 workstations and 191 servers across 67 accounts both physical and virtual, supporting all applications, peripherals and appliances.

Planned, architected and performed several SBS migrations, many server hardware upgrade/refreshes along with some desktop and laptop deployments

Several Exchange migrations to 2016 from various versions including hybrid deployments

Federated a Ubiquiti deployment of 67 WAPs across 17 site controllers into a single pane of glass web UI

Re-architected several router VPN solutions to replace outdated SSLVPN connections

Migrations from onprem exchange to o365

June 2011 – May 2016

Chickasaw Nation Division of Commerce

Systems Engineer/Cloud Computing

Responsible for day to day monitoring, support and administration of 2000+ servers running primarily in a Hyper-V Private Cloud stack.

I have been instrumental in the configuration and deployment of a Milestone Surveillance system deployed in the second largest casino in the world.

Whilst performing my duties I have deployed, configured, upgraded and maintained new physical and virtual servers from bare metal to production across 3 major datacenters, and 17 casinos, travel stops and smoke shops. Configuration and deployment of a Private Cloud infrastructure using System Center 2012SP1, XenCenter and VMWare.

April 2007 – June 2011

Contractor's State License Service Van Nuys, CA

Network Engineer

Responsible for the operations of all network and IT department assets. I provided support for 132 users in 31 locations throughout California including LAN/WAN/VPN, Wintel server, Desktop and laptop PC, network and remote routers, VoIP telecom, smartphone configuration.

I administered Fibre Channel Fabric hardware setup, array configuration and setup, Tape array/library setup, support, administration and maintenance.

Exchange 2003 to 2007 migration, Server 2008 migration, AD clean up, disaster recovery implementation.

Server virtualization for web/SQL/ColdFusion cluster

Desktop virtualization for remote users.

Avaya/Nortel BCM programming/setup and call accounting

Feb 2006 – March 2007

Revelations Surveillance Pasadena, CA

Technician

Responsible for the installation, maintenance, and support of alarm panels, internet based DVR's and cameras, access control systems and low voltage wiring.

Dec 2002 – Nov 2006

PBS Microsystems Pasadena, CA

Sole Proprietorship

* Sales, assembly and fabrication of custom high performance multimedia workstations and servers.

* Service and support of same.

* Sound engineering, recording and development of sound and music for entertainment software.

Mar 2001 – Nov 2002

Gulf States Toyota

Consultant

* Responsible for the day to day administration of Lotus Notes (R4.6-R5) infrastructure.

* Re-architected Name and Address Book to ease various network issues regarding server to server network traffic and dialup client latency issues.

* Re-architected replication architecture to increase security and reduce redundant and extraneous connections.

* Planned re-architecture of Notes to Exchange gateways to increase functionality, security and reduce delivery time among affiliate companies using Exchange as their primary messaging platform.

* Provided Tier3 Helpdesk support for client and connectivity issues.

Military Experience

United States Navy – 1989 - 1993

Sonar Technician 3rd Class

Operation Desert Freedom, Operation Desert Storm, Special Envoy mission to Vladivostok USSR. BEEE Course, SAR Swimmer qualified, various shipboard weapons and auxiliary systems, ESWS Qualified USS Rueben James.

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