Data Center Customer Service

GEORGE O. BARNETT

Sterling, VA. *****

571-***-**** (Cell)

ad8nsh@r.postjobfree.com

SUMMARY OF PROFESSIONAL SKILLS & QUALIFICATIONS

U.S Marine Corps Veteran, with 12+ years of experienced as a Project/Program Manager, NOC Analyst, Senior Network Engineer and Senior Operations Technical Lead and Functional roles. A team player and leader that would be a true asset to any organizations work.

Senior Level Network/NOC Engineer, with expertise in test-bed design, WireShark, configuration, implementation, evaluation and troubleshooting network devices including Cisco (2800, 3600, 3800, 7200, 7500, 7600, 7018, 9000 and 12000 GRS series) and ASR1000 series routers, Terminal Servers (Cisco 3640), switches (Catalyst 2900, 3500, 4900, 5500, 6500), BIND, Remedy and SNOW Ticketing System, EBOND, SharePoint, Active Directory, Solarwinds, Netcool, IPAM, MRTG, TACACS, CSU/DSUs, Splunk, and Multiplexers for LAN/WAN/SAN environments.

Expertise configuring and troubleshooting Infinera (DNA), DNS, IPAM (Infoblox), ISDN, DS0, DS1, DS3, OC-3 thru OC-192, POS, MRTG, HDLC, Frame Relay, ATM, MPLS, LACP, GigE and 10GigE circuits/interfaces.

Five years’ experience with Linux, and Cisco, Juniper (M and T series routers), Brocade switches and routers with SONET, Ethernet, VLANS, VIP, RIP, OSPF, ISIS, EIGRP, BGP, VOIP, SIP, TCP/IP, MPLS, L2VPN, X.25, VMware, and Frame Relay. Cisco Nexus 1K, 2K, 5K, 7K, 9K, VSphere, ESXi, Hypervisor, Cisco CAT-OS, IOS, Nexus NX-OS, Cisco WAAS, F5, Splunk & Visio.

Lab Manager/Data Center Manager for Cable & Wireless, and oversaw and managed the relocation of the DNE lab from Tyson, VA. facility to the new facility in Reston, VA. Functioned as a Liaison, provided circuit connectivity, and oversaw equipment and lab layout for the Data Center move. COVID-19 Vaccinated and Booster Shot compliance

SUMMARY OF PROFESSIONAL EXPERIENCE

Iridium Communications Inc Leesburg, Virginia

Network Administrator III 1/08/2024 to 7/17/2024

Provide 24x7x365 operational network support maintaining the Mission Network. To include configuring, managing and troubleshooting Cisco routers and switches and other vendors in a Data Center environment. Building network segments, through all layers of the OSI model. Working SNOW tickets, performing network refresh, responsible for the development and maintenance of IT diagrams, procedures, etc. Providing real time troubleshooting, independent problem resolution and present analysis/issues to my team, as needed. Hands on data center infrastructure equipment including IP switching, routers including Cisco Catalyst L3 switches and Nexus 5K/7K/9K platforms.

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Lumen Technologies (Sparity Inc) (REMOTE) Sterling, Virginia

Network Technician 6/26/2023 to 01/10/2024

Provide 24x7x365 monitoring of the Lumen Technology’s Ethernet and IP Layer 1 through 7, communications (IPv4, IPv6 routing protocols). Provide technical expertise on contemporary technologies (e.g. MPLS, TDM, Ethernet, eLAN-eLine, TCP/IP, BGP, QoS, IP, etc.). Proactively monitor, open tickets, troubleshoot and resolve network alarms and customer issues with circuits. Perform circuit and equipment/network restoration, recognize potential jeopardy conditions and notify management and Program Office with risk potential and impact assessments. Responsible for the management of circuit Ethernet and IP and perform testing as well.

Tata Consultancy Services (IDC Technologies) (REMOTE) Sterling, Virginia

Network Administrator 1/17/2021 to 10/27/2022

Provide 24x7x365 monitoring of the AEP Telecommunications Infrastructure including all associated Transport, Fiber, 800 Mhz radio, FAA Tower Lighting, Voice/Video Systems, Leased Lines, Wireless and LAN/WAN assets. Provide management of all nodes in CONUS. Provides support for all TCOM teams in reviewing all Changes and submitting associated formal requests with the business units systems for outages to SCADA connectivity. Troubleshoot issues at NERC CIP networked sites using approved access protocols. Attend Production Review and Change Advisory Board (CAB) meeting (Daily). Support sustainability of security control framework and audit management processes.

Anthem, Inc. Richmond, Virginia

SR Network Engineer (NOC) 7/29/19 to 7/31/2020

Troubleshoot a variety of network infrastructure platforms (Cisco routers and switches, Viptela SD-WAN, Riverbed Steelheads, F5 load balancers, InfoBlox DNS/DHCP/NetMRI, Cisco WLAN controllers and Access Points and Meraki Access Points). Problem determination and resolution of other IT related issues utilizing the various monitoring and management systems, deductive reasoning and analytical troubleshooting skills. Troubleshooting MPLS and point-to-point circuit fault isolation. Manage the Data Center and remote out-of-band network access and documentation, and Enterprise LAN/WAN environments. Provide leadership and mentoring to colleagues on the shift. Also provide excellent SNOW platform ticket documentation.

PBS (Teleworx) Alexandria, Virginia

Network Engineer 6/25/18 to 12/29/2018

Act as Tier II technical liaison between PBS member stations, PBS engineering staff, addressing application, end to end service problems & perform network troubleshooting to assure high levels of stability & reliability. Install, integrate and perform regression testing of video transcoding solutions. Monitor existing system networking, while performing hardware troubleshooting in a production environment, while working with software vendors.

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JPMC (Randstad) Ashburn, Virginia

Data Center Site Engineer 12/04/17 to 03/07/2018

Rack & stack server and IT hardware in corporate Data Center. Provide on-site and remote troubleshooting and diagnosis of various computer and networking systems to include LAN/WAN/SAN. Perform upgrades, configuration maintenance, and repairs of system hardware

and software. Responsible for server implementation, support and decommissioning within a secure raised-floor environment.

VirtuStream Inc (ConsultNet) Vienna, Virginia

Data Center Operations Technician 3/09/16 to 7/09/2017

Maintain the operations of the Data Center and its core, the facility. I’ve performed Windows and VMware admin functions to install and maintain network performance. Building custom cages, and removing this same equipment when decommissioned. Troubleshoot and verify

existing network equipment and infrastructure for LAN/WAN/MAN/SAN. Hardware rack and stack, Cat5/6 & Fiber cabling, as well as hardware troubleshooting and replacing memory DIMM’s, NIC cards, SFP’s, server blades, patch panels etc.

Pepco Holdings Inc Bethesda, Maryland

Network Operations Center Operator 7/21/14 to 11/19/2015

Monitor, manage and secure the WAN/LAN infrastructures across Pepco Holdings Inc.’s (PHI) Information Technology (IT) and Power Delivery communication systems for network faults (i.e., power failures, faulty hardware, environmental alerts, and communication line alarms). Ensure the continual optimal performance of the Energy Management System (EMS), by

performing alarm surveillance of the entire electrical system for cyber vulnerabilities and possible power faults/failures (i.e., substations, breakers, RTU’s, switches, routers, amps, voltages, feeders, poles, intelligent devices, and the new smart grid components of Distribution Automation and AMI (Advanced Metering Infrastructure). Monitor TripWire, SCADA, an Intrusion Detection System (IDS) for active cyber security alerts and actual unauthorized access events, which may compromise the Electrical System.

BAE Systems Herndon, Virginia

Lead Network Engineer/Data Center Engineer 12/28/10 to 11/12/2013

Responsibilities include senior level network troubleshooting, maintenance, support, installations, tuning and configurations with a wide variety of Cisco devices to include, but not limited to TACACS Servers, ASR1000 series, 3845, 6500, 2960(G), 12000, Nexus 1000, 2000, 5000, 7000 and 9000 Series routers and switches. Responsible for IP address allocation and

maintaining the spreadsheet on the share drive. Responsible for IP port allocations within VMware virtual environment. Install, troubleshoot and maintain Data Center devices such as

Cisco Fabric Extenders (FEX) and Shared Infrastructure Internet Gateway (SIIG) infrastructure. Configure, implement and troubleshoot Cyclades Terminal Servers OOB network. Perform test and acceptance of T1, Multilink, T3 and OC-3 through OC-192 circuits directly with vendors (AT&T). Configuring, maintaining, and troubleshooting Cisco VRF’s. Perform DNS Blackholes, IP Security Blocks, DNS add, removal and domain name changes.

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SUMMARY OF EDUCATION & TRAINING

CCNA Acquiring Oct 2024

AEP NERC CIP Information Protection Program Training March 2022

Cyber Security Training for NERC CIP March 2022

FERC Affiliate Restrictions March 2022

Configuring Juniper Networks Routers August 2010

Operation and Troubleshooting of Juniper Networks Routers August 2010

Advanced Juniper Networks Routing August 2010

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