Information Technology Data Entry
Resume:
LILTON E
MORRIS JR
Youngstown, Ohio 44502
*********@*****.*** or *********@*******.****.***
OBJECTIVE Objective: Seeking a position in Information Technology where I can leverage my IT essentials and psychology skills to understand user needs, troubleshoot technical issues, and implement effective solutions. My background in psychology will aid in understanding user behavior, improving user experience, and fostering a positive work environment. SKILLS & ABILITIES SKILLS & ABILITIES
Information Technology Essentials:
• Proficient in various programming languages and databases.
• Strong understanding of network infrastructure and data security.
• Ability to troubleshoot and resolve hardware, software, and connectivity issues.
• Knowledge of cloud computing and virtualization.
• Experience with project management and IT service management tools.
Psychology Skills:
• Excellent understanding of psychological theories and practices.
• Ability to apply psychological principles to improve user experience.
• Skilled in analyzing data and interpreting behavior patterns.
• Proficient in conflict resolution and fostering team collaboration.
• Strong interpersonal skills with the ability to empathize and understand user needs.
These skills combined provide a unique perspective in IT roles, enhancing user experience, team dynamics, and problem-solving strategies.
EXPERIENCE Shipping and receiving at Macy’s: Objective: Seeking a Shipping and Receiving position at Macy’s to utilize my inventory management and shipment coordination skills. Summary: Skilled in handling shipments, managing inventory, and coordinating with stakeholders. Experienced in using inventory management software and physically fit for heavy lifting. Work Experience: As a Shipping and Receiving Clerk at Macy’s, I managed incoming shipments, prepared outgoing packages, maintained inventory records, and operated heavy machinery. Restaurant Position at Shoney’s: Objective: Looking for a restaurant position to apply my food service and hospitality experience. Summary: Hardworking individual with 3+ years in the food service industry. Skilled in customer service, food preparation, and safety standards. Work Experience: As a Server at Chef Lee’s Restaurant, I provided excellent customer service, took orders, served food promptly, and supported cleanliness.
Information Technology Position at Eastern Gateway Community College: Objective: Pursuing an IT position to apply my knowledge of servers, network infrastructure, and software applications. Summary: IT professional experienced in technical support, troubleshooting, and implementing new technologies. Work Experience: As a student at Eastern Gateway Community College, I managed computer systems, and network infrastructure, provided technical support, and implemented new technologies.
EDUCATION EASTERN GATEWAY COMMUNITY COLLEGE
IT Essentials/Psychology
GPA 3.27, Honor Society
GED Grad 1991
COMMUNICATION Communication:
• Conducted an engaging presentation on Maslow’s Hierarchy of Needs, effectively explaining the theory and its implications in both personal and professional settings.
• Utilized visual aids and real-life examples to illustrate each level of the hierarchy, enhancing audience understanding.
• Facilitated an interactive discussion post-presentation, encouraging audience participation and addressing queries.
• Demonstrated strong public speaking and interpersonal skills, effectively communicating complex psychological concepts in an accessible manner.
• Received positive feedback for clear communication and the ability to engage the audience.
LEADERSHIP Member of PHI THETA KAPPA
REFERENCES Dwayne Evans
Barber
Tyla Queener
VXI Global Solutions
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