Rachelle Quinones
Phlebotomy Technician
Rochester, NY (585) 585-***-**** ********.****@*****.***
PHLEBOTOMY TECHNICIAN QUALIFICATION AND SKILLS
Blood collection procedures by venipuncture and capillary puncture techniques
Knowledge of human anatomy, aseptic and sterile techniques, and phlebotomy equipment
Point-of-care testing - reading blood glucose levels, preparing blood, urine, and specimens for testing
Maintenance of medical equipment, including needles, syringes, test tubes, and blood vials
Handling and transport of laboratory specimens
Exceptional Customer Service skills
EDUCATION & CERTIFICATIONS
Phlebotomy Technician Certification Program, Rochester Educational Opportunity Center (REOC), 2023
CPR/First Aid Certified, American Red Cross
High School Diploma, HighBridge Community Center, Bronx, NY
PROFESSIONAL EXPERIENCE
Rochester Educational Opportunity Center Oct 2023 - Dec 2023
Phlebotomy Certification Clinical Student
Executed 30 venipunctures and 10 capillary blood collections, refining proper skills in blood specimen retrieval for diagnostic purposes
Upheld patient confidentiality and privacy standards in accordance with HIPAA regulations, fostering trust, ethical practice, and service excellence
Participated in emergency response training, ensuring readiness to handle adverse reactions or emergencies during blood collection procedures
Ensured patient safety by strictly adhering to infection control protocols during all blood collection procedures
Crystal Clear Cleaning Rochester, NY Jan 2023 - Current
Cleaner
Implemented efficient cleaning routines, enhancing overall productivity and client satisfaction
Maintained a high level of customer satisfaction by consistently delivering high-quality cleaning services, leading to numerous repeat clients and referrals
Managed inventory of cleaning supplies efficiently, ensuring optimal stock levels and preventing shortages
Identified and resolved client-specific cleaning issues, tailoring solutions that improved client retention and satisfaction