Customer Service Representative

AKAANKSH PEMMARAJU

*****************@*****.*** +*-(214) 869 - 0846 LinkedIn Profile

Education

The University of North Texas Class of 2023 - 2024 Master of Science in Computer Science GPA: 3.7/4

VNRVJIET, INDIA Class of 2017 - 2021

Bachelor’s in Electronics and Instrumentation GPA: 8.9/10 Languages/ Technologies: HTML, CSS3, XML, CSS3, CSS2, JAVA SCRIPT, JQuery, REST Webservices, Typescripts, AJAX, python, java, AngularJS, Backbone JS, Bootstrap, Node JS, Docker. Web Technologies: HTML 5, Java Script, Angular 2/4/6/7/8/9 CSS3, Bootstrap. Scripting Languages: Java Script, jQuery, JSON, jQuery UI, PHP SDLC: Agile, Waterfall, Scrum. IDE: Eclipse, My Eclipse, Net Beans, Sublime, firebug, Notepad ++. Data Base: MySQL 6.x/5.x/4.x, MongoDB, JBoss. Operating Systems: Mac OS X, GNU/Linux Solaris, Windows. Work Experience

Database support engineer, University of North Texas Aug 2023 (Ongoing)

- Being able to work in managing the database for the department and to be able to migrate the data using AWS. Also, testing and managing more than 100 tickets related to database management. IT Computer Science Grader, University of Texas at Dallas Jan 2022 to Dec 2022

- Providing assistance to more than 100 students, grading their assignments and exams. Also, collaborating with the Professor in creating various full stack development projects internal to the department. Cognizant, Analyst (Full time), India April 2021 - December 2021

- Handling over 200 tasks related to Selenium based automation testing to work alongside other Senior Analysts, developers and administrators to gain a firm understanding of Java, Selenium.

-Worked on scaling the customer platform by 1.5X times and modifying the customer dashboard to be accessible. Cognizant, Intern, India April 2021 - July 2021

- Comprehensive understanding of diverse technologies and their applications in real-world scenarios. Exposure to SQL, Tableau, PowerBI, Java, Full Stack Development, SAP tools, Big Data, AWS, and Automation Testing. Projects

Full stack Health care management system Feb 2023

- Using HTML, JavaScript, CSS, GIT, JQuery, Angular and built a medical application that can be used to order medicines and book an appointment with the doctor. File Transfer Application Dec 2022

- Using Build a file transfer application where clients can upload and download files from a central server. To implement both TCP/IP and UDP versions for comparison.

IoT Home Automation System July 2022

- Home automation system that allows users to control smart devices (lights, thermostats, cameras) from a web or mobile interface. Use technologies like React.js for the frontend, Detection of eye diseases and analysis using PowerBI, Major Project June 2021

- Using over 250,000 corneal images and identifying affected areas using clustering. Using natural language processing

(NLP) techniques to extract sentiment from text data and categorize feedback into positive, negative, or neutral. Achievements

CBRE Hackathon UTD, Dallas -Texas August 2022

JNTU J-Hub Hackathon Winner, INDIA March 2019

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