Customer Service Inbound Call
Resume:
Victor James
**************@*****.***
*** ******** **** *** **** Jacksonville, Florida 32225
Experience
Member Contact Specialist, Maximus
September 2023 – May 2024
Answered inbound calls for Maryland connections regarding processing applications for healthcare.
Gift Card Customer Service, Walmart
September 2022 – December 2022
Answered inbound call from Walmart store associates and Walmart customers regarding lost, stolen, and gift card status. Also assisted with reporting fraud.
Customer Service Representative, Fanatics
August 2019 – February 2020
Answered inbound call regarding promotions, sales, and order status. Assisted with placing online orders, and how to navigate the website. Also assisted via chat.
Education
Edward H White High School diploma
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