Delivery Driver Customer Service
Resume:
JONATHAN CAMPBELL
********@*****.***
EDUCATION
Barton College Wilson, NC Graduated May 2024
BS in Business Administration
HONORS AND AWARDS
Barton College’s Dean’s List May 2023, December 2023
EXPERIENCE
Amazon High Point, NC August 2024-
Delivery Driver
Complete pre- and post-trip inspections, recording and reporting any defects and malfunctions.
Practice safe and secure loading methods to avoid damaging goods.
Communicate customer complaints, requests, and feedback to company management.
Updated all necessary paperwork using neat and legible handwriting.
Load and unload packages and mail on and off trucks.
Establish customer relationships through prompt and courteous service.
Planet Fitness Internship Wilson, NC January 2024- July 2024
Customer Service
Communication with supervisors, peers, or subordinates.
Use of technology and computers.
Communicating with people outside the organization.
Working directly with the public.
Processing information.
Discuss service information with members.
Maintain accurate financial records.
Respond to customer complaints.
Active listening.
Knowledge of business and management principles involved in strategic planning.
Polo Ralph Lauren High Point, NC June 2023- August 2023
Material Handler
Read work orders, received, and listened to oral instructions to determine work assignments daily
Conveys boxed product to and from designated areas, by hand or with use of powered equipment while observing strict safety procedures
Operates equipment to complete daily assignments: radio frequency (RF) guns, box cutters, belts, hand trucks, pallet jack, forklifts, rabbit, scissor lift and Hi-Lo observing strict safety procedures
Loading and unloading freight trucks
Operates warehouse systems to support continuous work flow
Scan each box and ensure the capture of information
Cleaning Solutions Greensboro, NC July 2021- July 2022
Carpet Cleaning Technician
Meeting with clients to discuss their cleaning needs
Assessing the state of the floors and carpets that need to be cleaned
Applying stain and pre-cleaning treatments to the carpets and floors
Carefully removing furniture to access all areas that need to be cleaned
Cleaning carpets and floors using machine and hand-washing techniques
Drying carpets using drying machines
Resetting the furniture.
Polo Ralph Lauren Kernersville, NC May 2021-August 2021
Material Handler
Reads work orders, receives, and listens to oral instructions to determine work assignments daily
Conveys boxed product to and from designated areas, by hand or with use of powered equipment while observing strict safety procedures
Operates equipment to complete daily assignments: radio frequency (RF) guns, box cutters, belts, hand trucks, pallet jack, forklifts, rabbit, scissor lift and Hi-Lo observing strict safety procedures
Loading and unloading freight trucks
Operates warehouse systems to support continuous work flow
Scan each box and ensure the capture of information
Rapid Robot Movers Greensboro, NC July 2020-December 2020
Mover
Review work orders and communicate with client on moving preferences
Wrap furniture in protective material
Lift a variety of fragile, large, and heavy items without damaging them
Organize moving truck with items to be transported
Ensure no items are missing with coworkers and client before leaving
Prepare and pack customers’ items to prevent damage during transit
Use of dollies and a loading ramp
Panera Bread Greensboro, NC June 2018-August 2018
Salad and Sandwich Maker
Assemble a wide range of menu items
Ensure every order is made quickly, correctly, and consistently
Meet speed and accuracy goals
Help build culture of warmth, belonging, growth, and trust
Step in and support your manger and team
Self-employed Greensboro, NC June 2017-August 2017
Car Detailer
Clean the interior and exterior of vehicles using a variety of products and methods
Apply protective finishes to the exteriors of customers’ cars
Perform inspections to ensure that each step of the cleaning process has been completed
Answer any questions that customers have about their car detailing
Management of inventory and purchasing of supplies
Detail clean and polish cars
Vacuum and clean interior
Inspect cars for cleanliness
COMMUNITY SERVICE
Bicycle Give Away Greensboro, NC December 2018
Special Olympics Greensboro, NC May 2019
Bicycle Give Away Greensboro, NC December 2019
Feed the Homeless Greensboro, NC March 2016
ORGANIZATIONS
National Honor Society Greensboro, NC March 2019
PERTINENT KNOWLEDGE, SKILLS, & ABILITIES
Customer Service Skills
Packaging and Shipping Merchandise
Sales and active listening skills
Excellent communication skills
Proficient in use of technology
Proficient in Microsoft Office
Critical thinking skills
Contact this candidate