Jamie Billinger
Customer Service Representative
Viola, AR, 72583
**************@*****.***
OBJECTIVE
Seeking a customer service position where I can leverage my communication and problem-solving skills to provide exceptional service to customers and contribute to the growth of the company.
EDUCATION —
EXPERIENCE
Viola School District
Viola Arkansas
High School Diploma
1979-1992
9/10/2021 - Current
Customer Service Rep/ Secretary • Dent Boys
8/15/2005 – 9/10/2021
Lunch Aide/ Custodial • Viola School District
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
Monitors students during lunch periods and recesses within a variety of school environments, for the purpose of providing for the safety and welfare of students. Assisted students in working through differences.
KEY SKILLS —
COMMUNICATION
Communication
Active listening
Problem-solving
Time management
Stress management
Excellent written and verbal communication skills.
Confident, articulate, and professional speaking abilities with experience.
Empathetic listener and persuasive speaker.
LEADERSHIP
Trained new hires at Viola School District
REFERENCES
Debra Sardin Ph # 870-***-****