PATTI JONES
Greenville, NC *****
*****.*******@*****.***
TO PROVIDE QUALITY SERVICE ON EVERY LEVEL.
Work Experience
Motor Coach Operator
Carl R Bieber tourways, Greyhound, Coach USA
September 2014 to Present
Line Runs daily to NYC
Multi day trips
Multi bus trips
Pre and Post Trips
ELD logs
Have drove mostly up and down East Coast
CDL B
Senior Payroll Analyst
ABB-Cary, NC
May 2023 to June 2024
Processing Weekly and Bi-Weekly Payrolls
Processing Garnishments
Off-Cycles
Processing AIPs and Bonuses
Audits including, but not limited to: Garnishment Audits, Net Zero Audits, Current Audits, Retro Audits, Pre-Payroll Audits, Post Payroll Audits
One day payrolls
Garnishment refunds
Pay grade differences
Overpayments
Direct Deposit Rejections
SOX Control
SAP and Workday Systems
ADP
Credentialing Specialist
Greene County Health Care, Inc
January 2022 to May 2023
Credentialing facilities and providers
Medicaid
Medicare
All private insurance companies
Working closely with billing to ensure claims are paid DEA
State licensures
Maintaining providers stay up to date with licenses Facilities remain in network
Dental providers, medical providers, MH providers, RNs, NPs remain in network SR Payroll Analyst
Lifepoint Health
February 2005 to December 2021
· Perform payroll-related functions including but not limited to: processing new hires, termination status changes, tax changes, wage garnishments, deductions, direct deposit changes, audits, and 401(k) administration.
· Develop and implement new processes and systems for efficient HR management and in our HRIS, PeopleSoft, along with tracking payroll, problem resolution, and research support for account reconciliation under the guidance of the Payroll and HRIS Manager.
· Assists with the end-to-end payroll process for an 800+ employee organization in a fast-growing company with multi-state operations.
· Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, and other deductions.
· Maintains the HR Helpdesk tickets relating to toll stipend enrollments, wage garnishments, tax inquiries, benefit / payroll deductions, timesheets, and all other payroll related tickets.
· Aids with multi-state tax registrations, renewals, and processing of tax notices, as well as ensuring proper tax set-up of employees
· Performs research on new/existing state taxing authorities as needed, along with collaborating with other departments to ensure the execution of deliverables within the organization. Payroll Analyst
HCA Healthcare
July 1997 to January 2005
· Analyze, adapt, and improve business processes around HR and Payroll functions.
· Conduct training as necessary for HR and Payroll employees on software usage.
· Develop and monitor policies for the use of HR and Payroll systems and software.
· Evaluated and recommended security improvements and system upgrades for HR and Payroll systems and software.
· Created and maintained access control lists and associated user accounts and permissions for HR and Payroll systems.
· Test new product releases to minimize user impact and ensure compatibility.
· Analyze complex problems related to payroll data
· Make recommendations and provide solutions that meet user expectations
· Served as resident technical expert for payroll
· Served as the resident technical expert for time collections (time clocks and punch gathering). Education
GED
William Allen High School - Allentown, PA
Skills
• HUMAN RESOURCES
• PROJECT MANAGEMENT
• CUSTOMER SERVICE
• CONTACT CENTER
• PATTI JONES
Certifications and Licenses
CDL B
Present