Project management
Resume:
Arthur Gates
Life's a garden, dig it!
Yorba Linda, CA 92887
***.*******@*****.***
I am a dedicated and loyal person who loves to take a unpleasant situation and turn it into something great!
Authorized to work in the US for any employer
Work Experience
Sales Support Specialist
Penhall Company-Anaheim, CA
May 2024 to August 2024
In this position, I was tasked with assisting the Outside Sales team. This included calling on existing and potential (cold calling) customers. Data entry into the CRM. This position also included various random tasks including shipping, assembling, and item running. Procurement Specialist
GFP Holdings-New York, NY
October 2023 to January 2024
I'm tasked daily with clients requests for products and services. My job is to find them promptly at the best price possible.
Outside Sales Rep
SealBoss Corp-Santa Ana, CA
June 2023 to November 2023
At SealBoss Corp, I was in charge of the "Gulf Coast" states. Both in technical support and business development. My main focus was the state of Florida in developing reliable distribution and maintaining open communication with our large accounts.
Inside Sales
California Waterproofing Supply-Fullerton, CA
September 2022 to February 2023
My main duty was to assist the Outside sales rep's with client relations. I also took care of walk in and phone customers with questions on materials and the system in which they are used in. Then order placement and delivery. I would set up UPS deliveries and also 3rd party freight pickup and deliveries. Because of my past positions in a construction warehouse I assisted the warehouse with pulling orders quickly. My forklift experience definitely came in handy there! Sales Manager
SCUBA.COM-Costa Mesa, CA
July 2018 to July 2022
Being a Sales Manager at scuba.com came with many hurdles and required adapting to many personalities and cultures. I was also in charge of all the GSA accounts selling directly to Raytheon, NASA, and every branch of the DOD including SOCOM. I had to think "outside the box" for many solutions to many many problems. Figuring out these problems and creating new protocol to handle them was extremely rewarding!
Sales Associate / Inside sales
SCUBA.COM-Irvine, CA
July 2013 to July 2018
Being a Sales Associate at Scuba.com, you're required to be both in sales and customer service. I ended up being the "go to" representative to take care of the unhappy customers. I'd usually have a client for life in the end.
Warehouse Manager
SCUBA.COM-Irvine, CA
July 2010 to July 2013
In being the Warehouse Manager, I was required to coordinate product pickups(LTL freight), order pulling/packing/shipping, receiving in product with extream accuracy, retail customers product inventory, warehouse inventory adjustment, employee scheduling and much more. Warehouse Laborer
SCUBA.COM-Irvine, CA
July 2008 to July 2010
This position required receiving, pulling, packing and shipping of all online orders with precision and speed.
Warehouse Worker/Driver
TWR Framing-Corona, CA
June 2001 to June 2006
• Pull hardware, tools, and lumber/plywood orders for field foremen.
• Organize, receive, distribute lumber stacks.
• Prefabricate tract home components.
• Organize and inventory lumber yard and warehouse product/hardware. Education
Some College in Clinical Psychology
Fullerton College - Fullerton, CA
September 2001 to June 2005
High school diploma in General Studies
Esperanza High School - Anaheim, CA
September 1997 to June 2001
Skills
• Sales Management (4 years)
• Account Management (5 years)
• Negotiation (4 years)
• B2B Sales (6 years)
• Direct Sales (10+ years)
• Upselling (10+ years)
• Sales (10+ years)
• Payroll (5 years)
• Sales Support
• Purchasing (3 years)
• Customer service (10+ years)
• Management (10+ years)
• Business Development (3 years)
• Inside Sales
• Customer Relationship Management
• Microsoft Office (5 years)
• Technical sales
• Freight Experience
• Outside Sales
Certifications and Licenses
Crestcom Leadership Training
January 2019 to Present
Crestcom's BPM leadership development program provides interactive management training with a results-oriented curriculum.
NAUI Instructor
December 2016 to Present
I am a certified NAUI scuba instructor. Cert# 58643 PADI Instructor
April 2017 to Present
I am a PADI certified scuba instructor. Cert#285109 Driver's License
June 2000 to June 2026
Assessments
Inside sales — Proficient
March 2023
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
April 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Customer focus & orientation — Proficient
August 2022
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
August 2022
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Proficient
August 2022
Influencing and negotiating with customers
Full results: Proficient
Warehouse safety — Proficient
March 2023
Using safe practices in a warehouse setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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