Office Assistant Customer Care
Resume:
CURRICULUM VITAE.
PERSONAL DETAILS
First Name : Pafula Patrick
Surname : Lubega
Date of birth : .2nd July1989
Sex : Male
Home district : Masaka
Marital status : Married.
Email : ************@*****.***
Nationality : Ugandan.
Current Residence: UGANDA –Kampala
Contact : +256(0)743395270 / +256(0)776273117
Profile
A self-motivated person, willing to work independently or as a team, result orientated, quick to grasp issues, responsible to change, hardworking, highly energetic and good interpersonal skills.
Education and professional qualification
YEAR
AWARD
INSTITUTIONS / SCHOOLS
2016
Diploma in tourism and Hotel Management
YMCA Uganda
2014-2016
Diploma in computer science
Nkumba university
2012-2012
Certified in office management
St. Joseph Technical Institute - Kisubi
2012-2012
Certified in computer applications
Esker investments Uganda
2010-2011
Certified in Computer Applications
Institute of advanced leadership Uganda
2008-2009
Uganda Advanced Certificate of Education
Entebbe parents secondary school
2004-2007
Uganda Certificate of education
Nkumba secondary school
1996-2003
Primary leaving examination certificate
Nkumba primary school
OTHER TRAININGS INCLUDE:
2015-2015 Entebbe Handling Services Certified In Dangerous Goods Regulations (Cat.8)
2013-2014 Entebbe Handling Services Certified in Supervising Aircraft Loading (Certified By Martin Air - France)
2013-2013 Entebbe Handling Services Certified in Supervising Aircraft Loading
2013-2013 Entebbe Handling Services IATA Airside Safety
2012-2013 Entebbe Handling Services Trained In Ramp Induction
2013-2013 Entebbe Handling Services Trained in Ramp/Industrial Safety
2012-2013 Entebbe Handling Services Trained in Customer Care Services
PROFESSIONAL CAREER.
Period
Position And Achievement
Organization
2024
Manager
Way point Suites Hotel Kabale -Uganda
2023
Manager
Tira General Travelling Solutions
2022- 2023
Manager
Lichrimras royal hotel Luweero
2018-2020
Field service operations (Office Assistant)
ADNOC –UAE- Abu Dhabi
2016 -2017
2016
2011-2015
Assistant Head teacher
Supermarket Attendant / Cashier
Ramp loading supervisor
Ramp / Apron Trainer
Sir. Apollo kaggwa International day & boarding school -Kakuuto - Uganda
Shoprite - Uganda
National Aviation Services (NAS) formally known as ENHAS
2009-2011
volunteer at Uganda wildlife education center Entebbe
UWEC-Uganda
2007-2008
worked as a store keeper at honest Kampala building construction company
Honest construction company-Uganda
2006-2009
volunteer & member at Uganda red cross society Entebbe branch
Uganda red cross society
OTHER RESPONSIBILITIES
Director of studies at Lutembe primary school kajjansi
Speaker peace clubs Uganda
Chairperson Straight talk Club Uganda
Member Red cross club Uganda
Acted as Assistant Safety officer at Enhas Uganda -2015
PERSONAL SKILLS
Computer applications skills.
Leadership skills.
Office Management skills
Housekeeping skills
Critical thinking skills.
Parking, Assembling and sorting commodities
Training skills
Picking and Packing commodities
Ware house / store skills
Ramp and aviation skills
Operating ground support equipment (GSE) on ramp/apron
Language proficiency
Language
Speaking
Writing
Reading
English
Fluent
fluent
fluent
Swahili
Fair
fair
fair
Luganda
Fluent
fluent
fluent
Arabic
Fair
fair
fair
REFEREES
1.NAMAYEGA JULIET
Director Lichrimras Royal Hotel Luweero
Tel: +256(0)758988877
2.Rev Dr. Isaac Nsereko.
Chief Director Nserester schools /Colleges /Institutes
Tel: +256(0)772420437
3.Mr. Ongwen Morris
Ass. Station Manager/Duty Officer
Qatar airways
Entebbe International Airport –Uganda
Tel: +256(0)77277712
4.Mr. Siyayo Michael
Ramp operation Supervisor
Entebbe International Airport/Enhas (NAS aviation services)
Tel: +256(0)717474210
I Pafula Patrick Lubega do here by certify that the above information is true to the best of my ability and knowledge.
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