Customer Service Administrative Assistant

STANLEY CESARD

S U MMARY

Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.

E X P E R I E N C E

Office Administrative Assistant

DHL Express Miami, Florida August 2022 - Current Front Desk Receptionist

First Service Residental Miami Beach, Florida August 2020 - August 2024 Office Assistant

MKTG New York, New York August 2019 - June 2022 Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.

Organized and maintained filing systems, both paper and electronic. Created expense reports, tracked invoices, and processed payments. Greeted customers warmly and made them feel welcome. Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Assisted with scheduling appointments for clients and visitors. Greeted visitors, determined their needs and directed them to the appropriate personnel.

Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies. Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records. S K I L L S

Clerical Support

Scheduling

Database Management

Front Office Management

Correspondence typing

Customer Service

Appointment confirmation

C O N T A C T

**********@*****.***

Miami, FL 33168

E D U C A T I O N A N D

T R A I N I N G

Bachelor of Arts

Business Administration

Miami Dade College, Miami, FL

June 2022