Customer Service Administrative Assistant
Resume:
Experience
Supervisor/Team Leader
Chances • Freeport, Grand Bahama 11/2016 - 04/2024
Supervised multiple establishments
Oversaw cashiers and handled nightly cash count and deposit Greeted customers and handled payouts
Managed daily poker room operations, including overseeing poker tables, waitlists, must moves, transfers, dealers, and player interactions to ensure adherence to house rules and regulations Provided leadership and guidance to team members
Administrative Assistant
Shred Secure Bahamas • Freeport, Grand Bahama 01/2015 - 11/2016 Provided excellent customer service to all clients Managed and executed various marketing campaigns including social media, email marketing, and lead generation
Analyzed and reported on the effectiveness of marketing strategies each quarter Assisted senior management with decision-making based on KPIs and data analysis Customer Service
Zorbas • Freeport, Grand Bahama 01/2014 - 01/2015
Handled customer inquiries, answered questions, and resolved problems in a timely manner Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Demonstrated strong communication skills to effectively interact with customers Team Member
Oasis Drug Store • Freeport, Grand Bahama 01/2002 - 01/2013 Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
Performed a full audit of inventory and sales reports, ensuring accuracy Streamlined inventory management to eliminate the need for stock replenishment Collaborated with team members to achieve sales targets and improve customer satisfaction Participated in training sessions to enhance product knowledge and customer service skills. Skills
Customer service, Time management, Communication skills, Restaurant experience, Food service Education
Hawksbill High School • Freeport, Grand Bahama 06/1992 Monique Mortimer
****************@*****.***
Houston, TX
Contact this candidate