General Manager Customer Service
Resume:
Lawrence Jenkins ***** Ford Court
Plainfield IL *0585
**************@*****.***
EXPERIENCE
Smurfit Westrock, Aurora,IL — Tech 2
**/**/**** *** *'m currently working here
● I started out as a Tech 3 which is the entry level position
● I am currently a Tech 2 which you must be able to multitask
● You must be efficient and timely individual during the shift
● Being able to lift heavy objects, and materials are a must
● Troubleshooting is a valuable skill
● Be able to thrive in team driven atmosphere
Chipotle Mexican Grill, Naperville/Plainfield IL — General Manager
7/10/2011-10/31/2019
● Started out as prep/grill
● Line worker/Cashier/Takeout Specialist
● General Manager
● Job required high leveled customer service in a timely manner
● Building relationships within the community was requirement
● Developing and promoting future leaders for the company
● Being a leader/Mentor/ trainer
Panera Bread, Naperville/Plainfield— Associate Trainer 3/12/2003-5/13/2015
● I worked at 2 different location
● I started out in the line production 2 years
● I also worked cashier 2 years
● Became a trainer after first 2 years
● I assisted opening and running the first panera drive thru in the chicagoland area
EDUCATION
Naperville North High School, Naperville IL— Graduated 8/24/1994-5/7/1998
General ED
College of Dupage, Dupage IL— Associate Degree
9/10/2001-4/3/2004
Study Business Management Operation
Benedictine University, Lisle IL-Bachlors Degree
SKILLS
1. Multitasking
2. Customer Service
3. Fast learner
4. Team Building
5. Timely individual
AWARDS
I was employee of the month
at every job except Westrock
because its not offered
I was also given lowest
turnover rate as a GM
I also won Store of the year
I was District manager of the
year at fedex
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