Customer Service Graphic Design
Resume:
Alexis Rebouche
Extremely well versed in management and customer service, I've hosted and managed
Over 100's of events with my sharp but welcoming leadership skills. Chalmette, LA 70043
******************@*****.***
I have over 12 years of customer service and hospitality experience, 8 plus years of culinary experience, 7 years of management and leadership experience, 6 years of marketing and sales experience, andmore the 2 years of filing documentation of records as well as filing taxes. I have lead multiple successful projects and teams. I believe I'm a great candidate for this job, because I am more than qualified for multiple positions. I stand on my professionalism, I believe being professional is the most important part of any job. Being professional is showing up to work, its having discipline, putting in intent in not only seeing the goal through but making sure your team is in sync. With that being said the importance of being a supervisor plays a huge role when it comes to safety of all me employees but enforcing the rules no matter what for the safety of everyone. I can withstand anything thrown my way no matter the pressure. I'm strong minded, a go getter, someone who you want on your team. I am well versed in all sciences marketing and sales and am willing to do what it takes to succeed. Willing to relocate to: Metairie, LA - New Orleans, LA - Authorized to work in the US for any employer
Work Experience
Manager
Rebouche's cafe and pastries - Chalmette, LA
January 2022 to Present
I manage the entire front of the house. I watch over all the waitresses. Keep track of inventory. I count the drawer everyday and make sure it's correct. I also work in the back prep and cook so I pretty much do just about everything. I also made most of my menu's. I host many successful events. Responsible for running kitchen
Supervised 8 servers and employees
Managed marketing, sales, inventory management, customer relations, revenue planning and advertising
Handled day-to-day operations
Managed shifts
Handled all sales, revenue, payroll, analytical abilities, revenue reports, Barista, cook and inventory management reporting
Made periodic, daily and weekly deposits
Kept sales volume high by creating unique items on my menu, promoting products on a daily on social media and other networking services. Always putting out a special to attract more guests. everything is made from scratch.
Assured customer satisfaction at all times.
closed and opened restaurant and office
Cleaned store, office, restaurant, never leave anything dirty when I close, I do clean my cafe at least 4 times through out the day, and restock all sections before the next shift. Handled menu, event and specialty drinks.
plan and host many different types of events like bridal showers, book signings, baby showers, birthday parties, and many more.
Trained servers
Trained prep line
Trained all employees
I taught myself the pos system in just 3 minutes if that.
• Managed menu and event planning
• Created schedule
• Made daily and periodic deposits
• Handled day-to-day operations
VIP Club Agent
Sheraton Hotel - New Orleans, LA
August 2016 to April 2018
Responsible for the setup of breakfast and dinner. Assisted in serving guest.
Monitored the guest stay.
Assisted guest with issues.
Handled the placements of special amenities.
Barista
PJ's Coffee - New Orleans, LA
January 2018 to February 2018
Responsible for opening duties.
Set up all stationed.
Prepped all foods for sale.
Responsible for register.
Assisted customers with all their needs.
Responsible for closing duties.
Waitress
Moring Call - New Orleans, LA
February 2015 to June 2016
Set tables.
Assist customers with items on menu.
Serve ordered items to guest. It took me less than a month or two to get better than some of the most experience employees at this restaurant after 6 months I was promoted to manager and continue to work at this restaurant for almost 2 years.
• Worked at a cafe and restaurant
• Handled 12 tables daily
• Welcomed customers, diners and guests as they arrived
• Took food and drink orders
• Prepared breakfast, lunch, dinner and orders
• Served meals
• Checked on customers, diners and guests frequently
• Cleared tables
• Managed cash, check, credit orders
• Maintained a clean work area
Receptionist/Front Desk
Rejuv Spa - Chalmette, LA
April 2014 to November 2014
Greeted Guest.
Made reservations for services.
Checked guest in using Appointment Plus.
Sold services to guest.
Kept up with the daily filing.
Responsible for all monetary transactions using Quick Books Pro. Camp Counselor
Camp Serendipity - Chalmette, LA
May 2011 to August 2011
Responsible for girls age 7.
Duties include maintaining safety, breakfast and lunch and assisting in offsite camp activities such as bowling, swimming and basketball.
Responsible for cleanliness of property.
Education
Undergrad in Environmental Science
Delgado Community College - New Orleans, LA
January 2018 to November 2020
Undgrad in coastal restorationh
Nunez Community College - Chalmette, LA
January 2017 to November 2017
N/A in Business Management
Delgado Community College - New Orleans, LA
August 2015 to May 2016
High school diploma or GED in Core
Chalmette High School - Chalmette, LA
August 2010 to May 2013
Skills
• Swimming
• Coffee Experience (6 years)
• Cash Handling
• Barista Experience
• Cashiering
• Food Service (10+ years)
• QuickBooks (6 years)
• Lifeguard
• Microsoft Office certification
• Host/Hostess
• Project leadership (3 years)
• Cleaning Experience
• DoD experience (4 years)
• Time Management
• Writing Skills (10+ years)
• Bartending
• Hospitality (10+ years)
• Customer service (10+ years)
• Sales (10+ years)
• Restaurant experience (10+ years)
• Microsoft Word (10+ years)
• Retail Sales
• Cooking
• Inventory Control (5 years)
• Restoration
• Restoration Industry Experience
• E-commerce (6 years)
• Strategic planning (10+ years)
• Serving Experience (10+ years)
• Administrative Experience
• Management (6 years)
• Food Preparation (7 years)
• Guest Services
• Microsoft Powerpoint (9 years)
• Culinary Experience (9 years)
• Catering (7 years)
• Restaurant Management (4 years)
• Pricing
• Management (6 years)
• Event planning (7 years)
• Events management (7 years)
• Communication skills (10+ years)
• Gardening
• Merchandising (7 years)
• Kitchen Management Experience (5 years)
• Fundraising
• Banquet Experience (7 years)
• Social Media Management
• Floral design (10+ years)
• Merchandising (10+ years)
• Public Relations (7 years)
• Business analysis (5 years)
• Business consulting (7 years)
• Analysis skills
• Business Development
• Event marketing (4 years)
• Project Management
• Sales Management
• Computer Networking
• Analytics
• Negotiation
• Product Development
• Market Analysis
• Salesforce
• Marketing
• Digital Marketing
• Search Engine Optimization (SEO)
• Google Analytics
• CRM Software
• Hotel experience (6 years)
• Hotel management (3 years)
• financial services (3 years)
• Environmental law (2 years)
• Micros POS
• Aloha POS
• Serving
• Food safety
• Kitchen management
• Environmental services (2 years)
• Research (6 years)
• Water damage restoration (2 years)
• Team management
• CEQ
• Detailing
• Threat detection & response
• EHS
• POS
• Food service management
• Food handling
• Food industry
• Supervising experience
• DocuSign (2 years)
• Documentation review (3 years)
• Kitchen experience
• Shift management
• Hospitality management
• Records management (3 years)
• Interviewing
• Google Docs (6 years)
Certifications and Licenses
Microsoft Office Specialist
December 2018 to Present
First Aid Certification
CPR Certification
Food Handler Certification
Contact this candidate