Program Manager Project Management
Resume:
Sam Ramanathan
*********@*****.*** linkedin.com/in/sam-ramanathan-pmp-b000a24
Professional Summary
Dynamic and results-oriented Senior Technical Program Manager with a proven ability to drive large-scale, cross-functional projects from concept to completion. Specializing in applying Scrum, Agile, and PMP methodologies to optimize project performance and deliver impactful results on time and within budget. Expertise in collaborating with engineering, product, and business teams to align project goals with strategic objectives. Recognized for leading successful AWS integration and migration projects, ensuring seamless transitions and enhanced system scalability. Adept at breaking down complex initiatives into actionable plans, managing risks, and balancing technical constraints with business priorities to deliver high-quality solutions.
Key Skills:
Project Management Stakeholder Collaboration
Waterfall Methodology Agile Methodologies
Communication Budget Management
Risk Mitigation AWS Integration
Team Management Vendor Sourcing
Time Management Conflict Resolution
Digital Media Content Development Market Trend Analysis
Education
Master’s in Business Administration (Financial Management) -- Central Queensland University, Australia
Graduate Certificate in Business Administration-- Charles Sturt University, Australia
Project Management Professional (PMP) Certification — Project Management Institute (PMI), USA
Scrum Master Certified—SCRUM study, USA
Certificate in Oracle Reports --- Oracle Corporation, USA
Additional Information:
U.S. Citizen (Eligible for security clearance)
Professional Experience
Senior Technical Program/Project Manager - Global Operations & Technology
DirecTV, Los Angeles, CA
June 2007 – Present
DirecTV is one of the world's leading providers of digital television entertainment services delivering a premium video experience through state-of-the-art technology, unmatched programming, and industry leading customer service to more than 30 million customers.
Role Overview: Senior Technical Program Manager with over 15 years of experience in the digital television entertainment industry, specializing in delivering premium video experiences through advanced technology, unparalleled programming, and exceptional customer service. Proven track record in managing complex, high-impact projects from conception to completion, with a focus on enhancing client satisfaction and driving successful outcomes. Skilled in Agile and Waterfall methodologies, technical leadership, cross-functional collaboration, and AWS integration. Possess a deep understanding of Satellite Communication systems and their integration into large-scale projects.
Program Management: Own the successful delivery of large, high-impact, cross-functional product initiatives, coordinating efforts across engineering, product management, and operations teams to meet strategic objectives.
Global Coordination: Coordinated development efforts across diverse geographies, including the Philippines, India, Vietnam, Colombia, and the UK, liaising with vendors and technology teams. Managed client meetings across DirecTV’s global operations in Puerto Rico, Colombia, Argentina, and Brazil, ensuring alignment and successful project execution.
Strategic Planning: Lead strategic cross-functional planning sessions, developing program plans that include roadmaps, dependency identification, and resource allocation. Manage end-to-end execution of digital media projects, from website redesigns to mobile app launches.
Technical Leadership: Provided technical leadership and mentorship to project teams, ensuring alignment with best practices and delivering high-quality solutions within established timelines. Collaborate closely with AWS architects and engineers to design scalable architectures.
Successfully executed numerous digital media projects involving satellite communication, including real-time content delivery, signal processing, and integration of new communication protocols to meet client needs.
Expert in cross-functional strategic planning, working with product managers, engineering leads, and satellite communication specialists to develop comprehensive program plans, roadmaps, and resource allocation strategies.
AWS Integration: Directed and executed multiple AWS integration projects, overseeing the migration of applications to AWS, enhancing scalability, performance, and cost-efficiency. Developed standardized processes for AWS integration, improving overall project efficiency.
Agile & Waterfall Methodologies: Led Agile methodologies implementation, facilitating iterative development and continuous improvement. Managed projects using the Waterfall methodology, ensuring meticulous planning and execution from initiation to closure.
Key Achievements:
Delivered multiple high-profile projects on time and within budget, contributing to significant business growth.
Increased stakeholder satisfaction by fostering effective communication and aligning project outcomes with client needs.
Successfully managed simultaneous projects, consistently meeting deadlines and achieving project milestones.
Technical Skills:
Project Management: Agile, Scrum, Waterfall, JIRA, Risk Management, Process Improvement
Cloud & Infrastructure: AWS, Azure, Office 365, G Suite, Okta SSO & MFA, Workspace One
Programming & Tools: PL/SQL, SQL*Loader, Oracle Forms Builder, Oracle 19c, 12C, Bitbucket, Toad, Microsoft Visio
Networking & Systems: Active Directory, DNS, VMware, Windows Server Administration.
Nevada Department of Taxation
April 2006 – May 2007
The Department administers the collection of nearly 4 billion dollars annually in state and local government revenue from 19 different taxes. The revenue collected by the Department funds all levels of government in Nevada, including school districts, cities, counties and the state. Dedicated to the highest standards of professionalism and ethical conduct; committed to consistent, impartial and courteous service and treatment; and committed to the Taxpayer Bill of Rights. Improve tax administration through new technology
Role: Team Lead/ System Analyst
Here I was involved during the Build, Transition, and Production and post implementation support phases of the project. My skills were used to meet the client’s requirements for complex tax, intercompany and multi transactions as well as enhanced reporting requirements as a result of newly Reporting Standards (RS).
Responsibilities:
Led a technical team on the design, development and ongoing support of a Tax System.
Extensive Knowledge in Migration process from 6i to (Forms, Reports) 10g.
Exposure to Oracle development toolset (e.g. Business Intelligence Discoverer Plus 10g)
Generated huge cost savings by reducing the processing time from 2 hours a day to less than 20 seconds by tuning and re writing the application.
Drastically cut down the processing time of generating reports by de normalizing the data as required.
Projects include planning & designing the migration documents per business rules, executing test scripts for the go-live scenarios.
Environment: PL/SQL, SQL*loader, SQL*Plus, Toad 6.2, PL/SQL Developer 7.0, Oracle Forms Builder 6i, Reports Builder 6i, 9i, 10g Oracle Discoverer 9i, 10g, Oracle Designer 6i, Action Request System 4.0 Remedy, Document Direct 2.2, Doc Analyzer 2.1, PVCS Version Manager 7.5, Visual Source, Microsoft Visio 2000, Oracle 9i
MAXIMUS, Inc
Role: Lead Oracle Developer
Dec 2005 – Mar 2006
MAXIMUS delivers the technology tools for governments to be more effective and efficient. MAXIMUS provides complete program management and operations services to state and local governments, as well as the federal government. In operating these programs on behalf of government, MAXIMUS plays a critical role in providing services that directly help individuals and families improve their lives.
Responsibilities:
Developed Reports using 10g
Designed and developed OLAP reports using Oracle discoverer.
Experience with PL/SQL, Workflow, Forms, Reports, Interfaces.
Extensive Knowledge of T.O.A.D
DST Innvois
Role: DBA/Team Lead
Dec 2004 - Dec 2005
DST Innovis provides a comprehensive customer management solution, enabling service providers to transform typical billing and customer care tasks into valuable and efficient communications.
Responsibilities:
Solid understanding of technical development life cycles.
Performance Tuning of Reports.
Created Product Catalog Reports Using Reports 9i
Customized and Tuned Target Management Reports Using Reports9i
Created a Billing Reports for 16 Million Customers Nation Wide.
Actively lead and contribute to team based problem solving.
Environment:
PL/SQL, SQL*loader, SQL*Plus, Toad 7.6, Reports Builder 9i, Oracle Discoverer 4i, Oracle Designer 9i,
PVCS Version Manager 7.5, Microsoft Vision 2000, Oracle 9i
McGraw Hill Education’s (MHE)
Role: Project Manager for GTP (GLOBAL TRANSFORMATION PROJECT)
June 2004 –Dec 2004
Role
Here I was involved in fixing a number of problems that had occurred during the initial implementation performed by a different consulting group. I was involved in checking and correcting integration problems with purchasing and sales and the preparation of oracle reports. Lastly, I performed various reconciliations and fixed problems which were pointed out by these reconciliations.
Responsibilities:
Created several New Batch Reports (Daily/Weekly/Monthly) and made a schedule time to run the Reports and made a job controls to monitor these Reports
Frequently met with Functional Leads, Project Leads, FRST Team and other different groups to figure out innovative ways to enhance the application both functionally and technically.
Re-designed several Weekly, Daily & Monthly Report in Reports 9i Builder and introduced creation of reports in Acrobat PDF format. The initial design was done using Oracle Designer 9i
Environment: PL/SQL, SQL*loader, SQL*Plus, Toad 7.6, Reports Builder 9i,
Oracle Discoverer 4i, Oracle Designer 9i, PVCS Version Manager 7.5, Microsoft Vision 2000
Deloitte Touché
Massachusetts Dept of Social Services
Role: System Analyst/Oracle Developer
April 2000 – June 2004
Department of Social Services (DSS) is a Massachusetts State Government providing social services in the area of Child Abuse & Neglect, Adoption, Foster Care, and Domestic Violence.
Responsibilities:
Created New Online reports which converts the reports through PDF Format and Send through Microsoft Outlook Mail Which was welcomed by most of the Area Offices and I was awarded for coming up with this Idea as cost cutting and time saving.
Environment: IBM Mainframe System 390 (ASSIST) with products such as OutBound, PL/SQL, SQL*loader, SQL*Plus, Toad 6.2, Oracle Forms Builder 6i, Reports Builder 6i, Oracle Discoverer 4i.
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