Data Entry Front Desk
Resume:
Kelly A. Walker
Fort Myers, FL *3907
**********@*****.***
Profile
I am looking to secure a full time position where I can utilize my superior customer service experience, along with my clerical and organizational skills, to continue to grow with your company. Having 20+ years in the medical field has taught me to become excellent in patient/customer relations. I bring with me a professional, compassionate and efficient work ethic in addition to being an organized multi-tasker. I am open to new challenges, and willing to obtain necessary certifications based on job requirements.
Experience
March 2021 – May 2024
Military Tribute Banners, Cape Coral, FL - Admin Assistant Manager
●Service customers orders, answer questions, work with clients to establish setting up their banner programs, nationwide.
●Verify information on proofs, with accurate data entry to ensure excellent product.
●Assist Program Heads to ensure their programs run smoothly and effectively.
●Create print lists for production; shipping lists for the shipping department to ensure customer/program head satisfaction.
2018
Bright Beginnings Early School, Fort Myers, FL - Substitute Teacher/Clerical Support
● Provided administrative clerical support to admissions.
●Substitute teaching for 3year old students.
2015- 2016 & 1997-1999
Island Coast Podiatry, Fort Myers, FL - Medical Assistant/Front Desk
● Assisting Dr with patient care, safety procedures along with surgical prep and procedures.
●Provided clerical support w/ data entry, scheduling, verification of insurance benefits to ensure payments received.
2012-2015
Tri County Orthopedic Center, Leesburg, FL - Medical Assistant/Front Desk
●Maintained schedules in clinical setting, including office appointments and surgical procedures.
●Assisted Dr with patient care, patient concerns and in office procedures.
●Responsible for consulting patients in their concerns pre and post operatively, coordinating with multiple hospital departments to ensure successful joint replacement surgery.
2011
A.P.I. Legal Support Systems, Fort Myers, FL - Secretary
● Administrative clerical support for clients.
●Assisting in due process served, filing proper paperwork with Clerk of courts, Ft Myers.
2008-2009
Joint Implant Surgeons of FL, Fort Myers, FL - Front Desk/Check Out Clerk
●Assisted patients with checking in/out for appointments
●Maintained scheduling for multi Dr practice.
●Data entry, insurance verifications and collections of payments.
1999-2005
The Podiatry Center, Fort Myers, FL - Medical Assistant/Front Desk
●Patient checkin, check out, insurance verifications.
●Scheduling appointments, procedures, working with other organizations to ensure successful pt outcomes.
●Assisting Dr in patient care, ensuring safety and proper pre and post operative care. Xray certified.
Education
June 1989
Belleville Township High School West- High School Diploma
Certifications/Skills
●Proficient in Microsoft word, typing, data entry.
●Obtained, maintained certifications based on job requirements. (Xray technician, PMAC)
●Early Childhood Development safety courses and certifications as needed.
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