Melissa Sloop
ADMINISTRATIVE SUPPORT: POSITIVE, PROFESSIONAL AND EAGER TO LEARN
Hudson, FL 34667
***************@*****.***
Seeking an administrative support position using my clerical and customer service skills to add value to an organization where I can continue to grow and learn. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Home Health Aide
Assisting Hands Home Care: KCS-New Port Richey, FL Present
Driver
Railcrew Xpress (RCX)-Tampa, FL
January 2023 to May 2023
Delivery Driver
Amazon DSP-Land O' Lakes, FL
October 2022 to December 2022
I drove for Amazon DSP
Call Center Specialist
SALVATION ARMY ARC
May 2020 to May 2022
Answer incoming calls to schedule pickups for donated goods. Plans routes, dispatches and reroutes drivers as necessary throughout the day to ensure maximum efficiency with the utmost high standard of customer service. Makes call backs and reschedules throughout the day as necessary. Sales Associate
7-11 Corporations
November 2019 to May 2020
Customer service, cash handling, end of shift cash balancing, POS register training for new employees, proper cleanliness and sanitation procedures, assisted with kitchen duties when necessary. Crew Member
KFC
August 2019 to November 2019
Customer service, cash handling, drive thru and order expediting, proper cleanliness and sanitation procedures, assisted with kitchen duties when necessary. Home Health Care Aide
Home Instead-New Port Richey, FL
Education
12
Brooksville technical institute - Brooksville, FL
Skills
• Customer Service
• Heavy Cash Handling
• Multi-line Phone System
• High Volume Call Handling
• Dispatch and Routing
• MS Office Applications
• Analytical Problem-Solving Skills
• Professionalism and Teamwork
• Proper cleaning and sanitation procedures
• Positive "CAN-DO" attitude!
• POS
• Communication Skills
• Kitchen Experience
• Computer Skills
• Cold Calling
• Time Management
• Telemarketing
• Heavy lifting
• Analysis skills
• Driving
• POS
• Home care
• Restaurant experience
• Customer service
• Hospitality
• Sales
• Computer skills
• Computer literacy
• Communication skills
• Cleaning
• Residential cleaning
• Assembly
• Home health
• Caregiving
• Patient care
• Medical terminology
• Medical office experience
• English
• Organizational skills
Certifications and Licenses
Certified Home Health Aide
September 2023 to Present
Driver's License
CPR Certification
BLS Certification
Certified Medical Assistant