Office Manager Dental
Resume:
LAURA
MUNROE
**************@*****.***
Norfolk, VA 23503
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
PROFESSIONAL SUMMARY
Dr. Kevin Honore' DDSPC - Dental Office Manager
Norfolk, VA • 02/2009 - 05/2020
WORK HISTORY
Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
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Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
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Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
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Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
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Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
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Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
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SKILLS
• Treatment Planning
• Dental software proficiency
• Insurance Billing
• Schedule Management
• Patient Scheduling
• HIPAA Compliance
University OF Maryland European
Division
Sigonella Sicily
Business
Old Dominion University
Norfolk, VA
Dental Radiology
Alleghany College
Alleghany MD • 06/1991
Associate of Science: Dental
Assisting
EDUCATION
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