Customer Service Quality Assurance

Milton McGuire

Mesa, AZ

P: 917-***-****

E:***************@*****.***

Professional Summary

Results-driven professional with a diverse background encompassing over 9 years of combined experience in both the manufacturing and hospitality sectors. Adept at leveraging technical expertise and exceptional customer service skills to drive operational excellence and exceed client expectations.

Key Skills

Bilingual (Spanish & English) Customer Service Training & Quality assurance

Bandsaw operation Thermoformed plastic manipulation Exceptional hand-eye coordination Experience

Manufacturing Technician,Arizona AFO, Mesa, AZ Sept 2019 – Aug 2024

● Produced custom-fabricated Gauntlet, Thermoplastic, and Specialty ankle foot orthoses

● Shipping & Receiving

Reviewing orders for quality and accurate specifications prior to shipping to patients and healthcare providers throughout the USA

Server,Benny’s Burritos Restaurant, New York, NY Aug 2016 – July 2019

● Provided customers with an outstanding and memorable dining experience

● Trained new hires

● Basic bartending

Server,Eatalia, Huntington, NY Feb 2015 – July 2016

● Provided customers with an outstanding and memorable dining experience

● Trained new hires

● Basic bartending

Education

● ESL Certificate,Suffolk County Community College, Brentwood, NY Jun 2008

● Diploma, Jose Francisco Barrundia High School, El Sauce, El Salvador Dec 2001

*References available upon request

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