Office Manager
Resume:
Rhen Lally
Inver Grove Heights, MN *****
****.*****@*****.***
I am a dependable, honest and loyal individual. I take pride in any job I do as it reflects on my performance and accomplishments thus far. Quick learner with the ability to pick up skills with new software programs. Exceptional organizational skill set with attention to detail; proven record through excellent written and verbal communication skills.
Authorized to work in the US for any employer
Work Experience
Office Manager
Seal King-Lakeville, MN
April 2023 to Present
• Manage calendars
• Answer phones and screen/direct calls
• Conduct research
• Assist visitors
• Review, organize, and answer emails
• Maintain contact lists
• Route scheduling and assigning
• QuickBooks
Administrative Assistant
Hobo Inc.-Farmington, MN
October 2022 to February 2023
• Provided support for Sales and administrative staff
• Carried out receptionist duties such as answering phones and directing clients, customers and calls
• Completed clerical tasks including filing and placing orders
• Ordered office supplies
• Maximized smooth office operations by Assisting departments when needed
• Kept track of all incoming and outgoing mail
Placement Coordinator
Corporate Services, Inc.-Hastings, MN
May 2022 to September 2022
• Plan, organize and implement sustainable staffing strategy
• Investigate company's staffing needs and take actions to staff accordingly
• Identify hard to fill roles and take proactive actions
• Assist in candidate screening and interviewing
• Assist in new employee onboarding
• Evaluate new staff
• Assist with new employee orientation
• Provide assistance with payroll procedures Plan, organize and implement sustainable staffing strategy
• Investigate company's staffing needs and take actions to staff accordingly
• Design and plan work shifts schedules
• Provide assistance with payroll procedures and activities
• Create and present and submit reports for upper management Staffing Coordinator
AAA Labor-Minneapolis, MN
May 2015 to June 2019
• Front office duties such as customer service, sending workers to the appropriate work assignments, being first point of contact for our customers regarding any and all situations.
• Closing the office at the end of the day, final accounting of cash and any customer payments for the day.
• Handling the application process of those who came into the office, completed federal tax/I-9 forms, inputting their information into the company database.
• Knowledge of current local and federal employment law and regulations.
• Comprehensive knowledge of policy and procedure.
• Knowing and understanding customer expectations and ensuring a great business relationship by exceeding those expectations
Education
Certificate in Medical Billing and Coding
University of Phoenix-Online Campus - Phoenix, AZ
September 2023 to July 2024
High school or equivalent
Wayzata High School - Plymouth, MN
1996 to 1999
Skills
• Payroll (4 years)
• Outlook
• Administrative Assistant
• Interviewing
• Human Resources
• Data entry
• Customer service
• Recruiting
• Time management
• Administrative experience
• Filing
• Communication skills
• Employee Orientation
• Accounts Receivable
• Microsoft Excel
• Typing
• Microsoft Office
• Phone Etiquette
• 10 Key Data Entry
• QuickBooks
• Analysis skills
• Computer literacy
• Computer skills
• Windows
• Microsoft Office
• Microsoft Excel
• Customer service
• Communication skills
• Medical Coding
• Medical Billing
• Medical Terminology
• ICD-10
Certifications and Licenses
Driver's License
Medical Billing Certification
July 2024 to Present
Certified Billing and Coding Specialist
August 2024 to August 2026
CERT # T9P9M2D4
Assessments
Medical receptionist skills — Proficient
March 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Administrative assistant/receptionist — Proficient September 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
September 2022
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Work style: Reliability — Proficient
July 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Filing & organization — Proficient
December 2021
Arranging and managing information or materials using a set of rules Full results: Proficient
Verbal communication — Proficient
April 2022
Speaking clearly, correctly, and concisely
Full results: Proficient
Management & leadership skills: Planning & execution — Proficient October 2023
Planning and managing resources to accomplish organizational goals Full results: Proficient
Managing accounts in QuickBooks — Proficient
April 2023
Using QuickBooks software to manage business financials Full results: Proficient
Basic computer skills — Proficient
August 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Administrative support professional fit — Proficient September 2022
Measures the traits that are important for successful administrative support professionals Full results: Proficient
HR: Compensation & benefits — Proficient
September 2022
Knowledge of compensation and benefits programs
Full results: Proficient
Data entry: Attention to detail — Proficient
January 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Recruiting — Proficient
August 2022
Managing the candidate sourcing and selection process Full results: Proficient
Customer focus & orientation — Proficient
April 2022
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
April 2022
Identifying and resolving common customer issues
Full results: Proficient
Administrative support professional fit — Proficient March 2022
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Administrative assistant/receptionist — Proficient January 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Scheduling — Proficient
February 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Administrative assistant/receptionist — Proficient March 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Project timeline management — Proficient
March 2023
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Bookkeeping — Proficient
January 2022
Calculating and determining the accuracy of financial data Full results: Proficient
Attention to detail — Proficient
October 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Attention to detail — Proficient
January 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Recruiting — Proficient
December 2021
Managing the candidate sourcing and selection process Full results: Proficient
Office manager — Proficient
September 2022
Scheduling and budgeting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have experience using Tempworks and Carvin systems as well as Quickbooks and the Microsoft suite.
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