Christina Smith
Vass, NC *****
****.*******@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Coach
Walmart-Aberdeen, NC
May 2022 to Present
1. Scheduling team members to the business needs
2. Looking at data and reports daily to make sure team members are following procedures and staying on task.
3. Holding team member accountable if processes are not being followed. 4. Managing a safe environment
5. Take care of customer complaints and issues and resolving them as soon as possible. 6. Follow up with other areas in the store to make sure they are staying on task and helping customers. 7. Managing 100 plus associates a day.
8. Keeping all areas clean and organize
9. Ensuring my team is making smart financial decisions 10. Managing wages, time off requests, budgets, and daily reports Digital Team Lead
Walmart-Sanford, NC
July 2020 to May 2022
1. Managing online grocery orders for customers
2. Scheduling team members to the business needs
3. Looking at data and reports daily to make sure team members are following procedures and staying on task.
4. Holding team member accountable if processes are not being followed. 5. Keeping online grocery organized in all three moving parts of the process. 6. Take care of customer complaints and issues and resolve then as soon as possible. 7. Mange 60 plus team members
Sales Associate
Walmart-Sanford, NC
October 2019 to July 2020
• Ensuring customers had products they were looking for
• Managing multiple tasks at a time
• Managing time to ensure all tasks were being completed
• Reporting to direct supervisor when issues would come up Bookkeeper
Raben Tire-Clarksville, TN
June 2019 to October 2019
• Gathering customer information; their name, customer vehicle information for service they were needing.
• Commutating with customers about their vehicle.
• Staying organized with national accounts; making sure accounts stayed up to date with Goodyear and Michelin accounts.
• Commutating with customers in person and through phone calls.
• Commutating with road technicians about customer issues and ensuring technicians received all information before handing to customer.
TLE Service Technician
Walmart-Cameron, NC
September 2016 to May 2019
Working on vehicles
Making sure all processes are done correctly.
Performing oil changes, tire rotations, mounting and dismounting tires from the rim, flat repairs, and balancing tires.
Lead Teacher
CHILD CARE NETWORK-Sanford, NC
November 2016 to December 2017
• Developing 20 children
• Ensuring time management was key to the children’s success
• Developing lesson plans to create a fun and educational environment
• Planning field trip; through community out reaches and financial Lead teacher
Building blocks early education center
May 2013 to November 2016
Education
Associate in Eearly childhood education
Central Carolina community college - Sanford, NC
2016
High school diploma or GED
Skills
• Microsoft office (1 year)
• Lesson Planning (2 years)
• Customer Service (6 years)
• MS Office
• Maintenance
• Clerical experience
• Microsoft Excel
• Microsoft Word
• Management
• Communication skills
• Leadership
• Time management
• Account management