Operations Manager Customer Service

MO

MARK OLIVO

********@*****.*** H: 401-***-**** North Providence, R.I. 02911

Focused Operations Manager successful in contract negotiation and process improvement. Able to remain calm and poised even in high-pressure situations. Adept at leveraging in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion. I'm a Peoples person that is Well Mannered Very Dependable & Self Driven that creates Opportunity. Customer relations

Contract negotiations

Sales leadership

Territory and account oversight

Peoples Person

Sales

Closing

Buissness to Buissness

Generating New Buissness

Product branding

Olivo's Painting North Providence, RI

Owner / Operator

08/2015 - Current

handle the day to day operations that include:

Inside Sales

Door To Door Sales

Inhome Sales

Phone Sales

Face To Face Sales

Helping complete projects in a timely fashion

Sun National Mortgage Warwick, RI

Mortgage Loan Originator

09/2012 - 01/2015

Delivered prompt, accurate and excellent customer service Built productive relationships with stakeholders, and to continually develop new business

Maintained extensive Rolodex of corporate sales leads Educated customers on variety of loan products and available credit options to promote valuable decision-making

Excellent at Closing Deals

Johnston Senior High School Johnston, RI

High School Diploma

1999

International Fine Arts College Miami, FL

Associate of Arts in Merchandiser

2003

Community College of Rhode Island Warwick, RI

Associate of Arts in General Buissness

Summary

Skills

Experience

Education and Training

2005

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