Agdalamine Paul Etienne
Margate, FL *****
Email: ***********.*******@*******.***
CAREER OBJECTIVE:
As an entry-level criminal Justice personnel my aim would be to work according to the criminal justice department. I would like to work for the improvement of policies and protocols in order to build and maintain a peaceful environment.
SKILLS SUMMARY:
Highly motivated employee
Ability to execute reports
Strong intrapersonal skills
Outstanding ability to lead and train
Management
Excellent customer service
Good organizational skills
Proficient in English, French and Creole
Computer Savvy
Communication skills
Retail Management skills
Store Management experience
Critical thinking
Time management
Leadership
Problem solving
Ability to work under pressure
EDUCATION:
Certificate Comprehensive Latent Print Examiner
@Delta Forensic LLC
A program that instructed me with the knowledge, skills and ability to conduct independent latent print examiner casework. The program divided into 10 parts, increasing in complexity. Modules include: Biology, history, pattern types, latent print processing, Photography, digital imaging, comparison methods, legal issues, Admissibility, comparison exercise to instruct and reinforce my skills and abilities required to succeed in the forensic discipline field. Pre-Nursing@Keiser University in Fort Lauderdale FL 05/2019 to 01/2020
Master in Criminal Justice
Everest University - Pompano
Beach FL 2004 to 2011
Certify Addiction Professional
@ Institute for Addiction studies : I achieve a professional substance abuse credential to better help me assessing, developing treatment plan and help learn how to appropriately help those who suffer with addiction.
Certify (Incident command system -100) (ICS-200) (ICS- 700) Dedication to serve in times of crisis through continue professional development RELATED COURSEWORK:
Computer Crime
Criminal Justice in the Community
Fingerprints Classifications including
ten prints
Victimology
Civil & Criminal Justice
Criminal Justice Management
Ethics in Criminal Justice
Concepts of Criminal Law
Work Experience:
Utilization Review coordinator@Treatment Partners of America Treatment Partners of America- Boca Raton, FL. August 2016 to current Conduct Utilization Concurrent reviews with insurance companies for substance abuse treatment and behavioral health care, including detox, residential, partial hospitalization, intensive outpatient and outpatient authorization requests.
- Perform concurrent review for all patients to determine the medical necessity and appropriateness of admission based criteria and standards.
- Negotiate with Insurance companies to achieve the highest levels of care for the client based upon ASAM and other criteria.
- Conduct continuous reviews of patient progress and communicate this information to insurance companies to achieve the longest possible treatment stay for the patient.
-exhaust all levels of appeals in the event of a denied case
- Ability to work independently and exercise sound judgment in interactions with physicians, payers, patients and families.
-Maintains confidentiality of client information and records; and of facility proprietary, privileged, and/or confidential information
- scheduled/ conducting peer-to-peer review with insurance to determine client length of stay.
-exhaust all levels of appeals in the event of a denied case
- Ability to work independently and exercise sound judgment in interactions with physicians, payers, patients and families.
-Maintains confidentiality of client information and records; and of facility proprietary, privileged, and/or confidential information
Utilization review case manager @ReliaBill Solutions ReliaBill Solutions - Boca Raton, FL - May 2013 to 3/17/2016 Conduct Utilization Concurrent reviews with insurance companies for substance abuse treatment and behavioral health care, including detox, residential, partial hospitalization, intensive outpatient and outpatient authorization requests.
- Perform concurrent review for all patients to determine the medical necessity and appropriateness of admission based criteria and standards.
- Negotiate with Insurance companies to achieve the highest levels of care for the client based upon ASAM and other criteria.
- Conduct continuous reviews of patient progress and communicate this information to insurance companies to achieve the longest possible treatment stay for the patient.
-exhaust all levels of appeals in the event of a denied case
- Ability to work independently and exercise sound judgment in interactions with physicians, payers, patients and families.
-Maintains confidentiality of client information and records; and of facility proprietary, privileged, and/or confidential information
Case manager @The Henry Rilla & White Foundation
The Henry Rilla & white foundation - Fort Lauderdale, FL - August 2007 to March 2013
• Scrutinized background history, current needs, and arranged for clients wellbeing.
• Coordinated with various service providers to ensure the fulfillment of what the client needs.
• Ensured proper follow ups, and have face-to-face interactions with the clients, and other parties involved.
• Made it feasible for the client to access increased supply of services as per requirement.
• Maintained confidentiality of information.
Assistant Manager
Dollar Tree - July 2003 to July 2007
Coral Cable, FL
• Assisting in the realization of store's maximum profit contribution
• Protect the company assets
• Maintain a high level of good customer service
• Opening and closing the store
• Creative problem solving in the areas of:
Associate Development
Maximizing Sales Potential
Controlling Expense and Shrink
Merchandise Display
Entrepreneurial attitude,, to drive gains in revenue, market share and profit performance Outgoing, cheerful, disposition
provided a solid supervision for 15 employees
Ability to hire, train, and retain staffs