Rpa Developer C#

Stephon A. Thomas RPA Developer

**************@*****.*** www.linkedin.com/in/stephon-thomas-9244756b 980-***-**** Charlotte, NC

Self-motivated and strategic RPA Developer adept at providing both practical and innovative methods that contribute to the design of robust software bots that scale operational efficiency. Leverages a vast array of experience and in-depth knowledge to advance company initiatives. Skilled with designing exceptional solutions utilizing RPA best-practices, maintaining technical responsibility for project delivery. Dedicated, collaborative team player. Organized and meticulous, capable of facilitating multiple priorities simultaneously with minimal need for oversight. Areas of Expertise include:

Object-Oriented Programming

Six Sigma Process Improvement

Client Relationship Management

Oracle, Microsoft SQL, MS Office

HTML, C#, UiPath, Blue Prism

Automation Anywhere, Unix, Java

Amazon Web Services, Splunk, VBA

Technical Issue Resolution

Agile Methodologies

Professional Experience

Coca-Cola Consolidated Charlotte, NC Aug 2021 – Current

RPA Developer II

Developed end-to-end automation solutions for clients according to requirements: feasibility study, development, testing and deployment. Created, tested, and deployed bots via UiPath. Initiated process flows using UiPath Studio and Orchestrator. Set up initial project for converting transactional process to utilize queues. Performed Exception handling for robust error-free development. Ensured reusable components were designed where applicable. Coordinated with UiPath regarding software related issues, suggested improvements and participating with other users. Conceptualized and led the Post-Execution Review process, testing cases for completeness, accuracy, and requirements adherence. Led with 4 end-to-end automation projects. Conducted daily Agile standup meetings.

Key Accomplishments:

Provided comprehensive support for a vertical team’s RPA functionality, ensuring seamless integration and continuous improvement of automated processes

Conducted in-depth research and developed a robust proof of concept for leveraging Azure Document Understanding, demonstrating its potential to streamline document processing and improve data accuracy.

Led the implementation of new RPA processes, resulting in 30%+ increases in process efficiency

Assisted with establishing and converting vertical teams to utilize RPA industry standards.

AVIDXCHANGE Charlotte, NC January 2020 – June 2021

RPA Engineer

Developed end-to-end automation solutions for clients according to requirements: feasibility study, development, testing and deployment. Created, tested, and deployed bots via Blue Prism. Initiated process flows using Process Studio, Object Studio and Control room in Blue Prism, maintaining robot workloads using Blue Prism work queues. Utilized Blue Prism’s Credential Manager for maintaining, securing and retrieving the user credentials. Performed Exception handling for robust error-free development. Ensured reusable components were designed where applicable. Coordinated with Blue Prism regarding software related issues, suggested improvements and participating with other users. Used Blue Prism’s Application modeler, Attributes and Spy Modes like HTML, Win32, Active Accessibility and Region Mode. Evaluated and resolved application bugs and provided production support. Oversaw Queue configurations, reviewed efficient use of stages, data types, and environmental variables for processing of Process diagrams. Proffer Oracle development experience (writing joins, Views, Sub queries, Indexes, Sequences, Stored procedures, functions, packages and triggers). Conceptualized and led the Post-Execution Review process, testing cases for completeness, accuracy and requirements adherence. Assisted with two end-to-end automation projects. Accurately documented 10-12 automation processes. Conducted daily Agile standup meetings.

Key Accomplishments:

Successfully led ~35 code reviews and resolved ~100 bugs.

Partnered with SME’s to create Solution Design Document (SDD), Process Design Instruction (PDI), and Object Design Instruction (ODI).

ALLY BANK Charlotte, NC June 2019 – October 2019

Production Support Manager

Coordinated with Technology & Agile teams to develop operational strategies to support applications maintaining SLAs. Served in a management capacity on an Agile team to identify key technical and business issues, evaluate alternative solutions, and make recommendations. Utilized AppDynamics, Tealeaf, and Splunk to monitor root cause analysis and preventative action items for high-severity and reoccurring issues. Ensured runbooks were setup, defining daily support, maintenance, and troubleshooting knowledgebase for working with REST APIs and web services application. Instituted an incident response and break-fix triage process. Facilitated improvements to system / application performance and stability with ongoing projects.

Key Accomplishments:

Effectively coordinated two triages for major incidents.

Updated seven Runbook processes and troubleshooting procedures

BANK OF AMERICA Charlotte, NC December 2017 – May 2019

Technical Operations Engineer

Proffered exceptional service to clients, inclusive of meeting attendance, profile setup, responding to configuration inquiries, and timely resolution of issues. Formulated advanced queries to assist research and provide accurate information for decision-making related to B2B and P2P transactions. Leveraged Support, Development, and Business teams to triage various issues. Queried, coalesced, and interpreted Splunk log files in error investigation, root cause analysis and resolution. Tracked and resolved Digital Disbursement files / transmission issues. Utilized UNIX skills on payment fee files (>$418B) to coalesce and verify payments associated to each monthly invoice.

Key Accomplishments:

Independently resolved and closed out 200+ incident tickets.

Successfully formulated queries for invoice verification, meeting the 5% goal of expected values.

CREDIT SUISSE Morrisville, NC July 2013 – August 2017

Credit Risk Support Analyst

Communicated with Front Office Traders to report risk numbers for multiple product lines. Conducted root cause investigations (pertaining to incorrect or unusual risk report numbers) and resolved issues. Proactively monitored and handled batches, application processes, servers and databases. Troubleshot database failures by leveraging SQL select, deletion and insert queries and UNIX commands. Initiated database configuration changes and database Bookdef. Ran Batch Scripts in a Windows environment by using Batchlaucher. Instituted production deployments, system upgrades and emergency bug fixes. Performed job scheduling and support for Control-M servers. Facilitated weekend releases, upgrades, disaster recovery/business continuity testing and related activities. Troubleshot Directory Services issues and data recovery from large servers (including NAS servers). Served as Good for Enterprise Application Administrator.

Key Accomplishments:

Strategically optimized Trader’s books/portfolio setup process for enhanced efficiency, reducing turnaround times from 7 to 4 days.

Education & Certifications

Master of Science in Business Administration, Management Information Systems

EAST CAROLINA UNIVERSITY COLLEGE OF BUSINESS Online, May 2024

Bachelor of Science in Business Administration, Management Information Systems

EAST CAROLINA UNIVERSITY COLLEGE OF BUSINESS Greenville, NC, May 2013, GPA: 3.81

UiPath Automation Developer Associate Certification

Certified Blue Prism Developer (AD01)

Microsoft Azure Fundamentals Certification (AZ-900)

Six Sigma Yellow Belt Certified Six Sigma Green Belt Trained

CREDIT SUISSE

Contact this candidate