Customer Service Associate Manager
Resume:
Shana Miles
************@*****.***
Jonesboro, GA 30238
Jonesboro Animal Hospital
Jonesboro, GA
May 2013 to February 2018
• I was a pet restrainer.
• I performed surgery monitoring
• Completed x-rays.
• Insert IV catheters.
• Physical exams.
• Caring for isolated pets (parvo, etc.).
• Surgery aftercare
• Performing blood work.
• Administering medication, etc.
Petsmart associate manager
McDonough, GA
GA December 2007 to December 2012
• Opening and closing store.
• Certified Petcare Specialist.
• Supervising associates
• Order weekly store and salon supplies.
• Handling all customer complaints.
• Nightly deposits
• Setting sale goals.
• Receive and count inventory twice a week.
• Customer service.
• Feeding and maintaining animals. Assuring all animals are properly taken care of.
• Informing customers how to take care of pets, and taking all phone calls regarding pets.
• Isolating, medicating, and nursing sick or injured animals back to health. Certificate in Animal Psychology and Animal Medicine. Honor Graduate.
Certified in Caregiving
I would like to elaborate on my gap in work history. I took a couple of years off work to start a family. I have two children now with full childcare set up. I am fully capable and ready to start working again!
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