Customer Service Emergency Medical

PROFESSIONAL

SUMMARY

SKILLS

EXPERIENCE

MELISSA SCOTT 478-***-****

*********@*****.***

Rupert, Ga 31081

Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.

Excellent customer service

Skills

Multitasker Attention to detail

Recordkeeping

Owner/cosmetologist

Sunnicyde Salon, Rupert, Ga, Sep 2011 - Current

Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees.

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Delivered exceptional customer service to bolster strong relationships and build positive experiences.

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Collaborated positively with peers and other staff members to maintain friendly, supportive and cooperative work atmosphere.

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Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.

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Sanitized high-touch surfaces to protect personnel and customers from viruses and germs.

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• oversaw day to day activities

• contacted existing and prospective clients to increase new and repeat business Flooring Consultant

Barnes Flooring, Rupert, Ga, Mar 2008 - Oct 2011

• Met sales quotas by utilizing upselling opportunities.

• Removed dust and dirt from items, regularly cleaning store.

• Confirmed prices and processed payments to complete sales.

• Recommended merchandise to suit customer budget and preferences.

• Prepared merchandise for purchase or rental.

• Kept store shelves, racks and bins presentable with resets.

• Drove sales success by building displays and merchandising products.

• Replenished supplies by monitoring and sourcing inventory. E911 Dispatcher

Flint River Communications, Ellaville, Ga, Jan 2006 - Jan 2008 Maintained [Number] WPM type speed and [Number]% accuracy rate to record critical data.

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• Recorded and maintained radio transmissions and telephone calls.

• Gathered pertinent information from caller to determine type of assistance required. EDUCATION

Maintained grace and sound judgment in communication with diverse agencies, including police, fire, animal control and emergency medical services.

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Cosmetology

Middle ga Technical college, Warner Robins, Ga, Dec 2001

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