Customer Service Class A

Johnny Davila

**** ***** **, *********, ** *****

925-***-**** ***************@*****.***

PROFILE

I'm talented and very confident with the skills I'm capable of. I always love working with the public and being able to be sociable and energetic in the workplace. Open to learning new skills and expanding my knowledge. I provide excellent customer service, and I have great communication skills. I always give 100% in anything I do and have the ability to be resilient in any situation. I am always dependable, always on time, and super flexible with shifts. I love being able to work as a team with my coworkers, but if needed I can be very independent and still manage to get the task that is asked of me done.

SKILLS

Highly motivated self-starter

Fast learner

Dependable

Resilient

Work well with others

Friendly, Energetic, Competent

Great customer service skills

Always gives 100%

Always available for extra shifts

Class A Driver

Certified Fitter/Welder

EDUCATION

Contra Costa College San Pablo, CA

Welding, Body, and Fender 1975-1976

Richmond High School Richmond, CA,

1970-1974

EXPERIENCE

AAA 2971 Ygnacio Valley Rd Walnut Creek, CA 94598

Roadside Service Technician February 2022 – August 2024

Responsible for towing vehicles, and operating equipment per safety regulations

Performed routine maintenance checks

Responded to calls for assistance from motorists, facilities, or other entities contracted with the tow company to remove the vehicle

Loading, Transporting, and unloading stranded or unlawfully parked vehicles

Accessing the safety of a situation and determining when and how to remove a vehicle from a roadway safely.

Victory Home International Antioch, CA

Director/Drug Counselor June 2017 – October 2021

Faith-based rehabilitation non-profit empowering individuals in addiction recovery.

Directed Home Operations, overseeing intakes, leading groups, supervising work activities, and providing counseling for men and families

Secured vital financial resources essential for sustaining men’s home operations, ensuring continued support for addiction recovery initiatives.

Supplied Direction and resources for addiction aftercare

Provided Drug Counseling utilizing our faith-based support system

Maintained Maintenance records for all vehicles

Maintained Accounting Records for all bills that needed to be paid

Lantier Tent Structures Richmond, CA

Tent Construction 2016 –2018

Diligently maintained and cleaned fabric materials employing specialized techniques to preserve quality and longevity

Inventory management and material organization to streamline operations and enhance efficiency

Provided supervision and guidance to team members during tent assembly projects, ensuring smooth execution and timely completion of tasks.

Garner Trucking Manteca, CA

Truck Driver 2013 –2015

Utilizing my Class A Driver’s License I transported canning materials for Coca-Cola and Pepsi products

Drove a cab over 57-Footer

Loading/Unloading materials

Maintained Shipping Logs

Daily Vehicle Inspections

Pacific Rolling Doors San Leandro, Ca

Welder 2010 –2012

In charge of the cash register, taking customer's orders, answering the phones, taking online orders, and stocking/closing the salad bar.

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