Customer Service Security Officer
Resume:
**** *. *****'s Colony Rd. Apt ***
Carrollton, Tx 75007
OBJECTIVE:
To find an entry-level career position with growth opportunities
SUMMARY OF QUALIFICATIONS:
n Excellent communications skills, maintain positive relations with customers in any fast-paced operation.
n Skilled at learning new concepts quickly, working well under pressure and as a team player.
n Ability to handle currency and financial transactions accurately and with confidentiality.
n I have a valid private security license
EXPERIENCE
2009-Present Galleria Dallas
Security Dallas, TX
n I am a security officer and a dispatcher.
n Monitored and patrolled the malls security cameras of the interior and exterior perimeters to prevent loss prevention and to ensure safety.
n Provide security and excellent customer service to all visiting the Galleria Mall.
2005-2008 Valor Security Grapevine, TX
Lieutenant
n Supervised a team of 12 officers as well as completed paperwork such as deployments, sign in sheets, pass downs, complaints, and disputes, dispatching, and responding to alarms.
n Monitored and patrolled the malls security cameras of the interior and exterior perimeters to prevent loss prevention and to ensure safety.
n Provide security and excellent customer service to all visiting Grapevine Mills Mall.
2003-2004 Walgreen’s Dallas, TX
Cosmetician
n Managed cash drawer and transactions for the Health and Beauty Dept.
n Conducted inventory, distributed shipment, and created displays for new products.
n Maintained the up keep of the cosmetic dept as well as provide customers with cosmetic tips.
2001-2003 Mortgage and Equity Killeen, TX
Marketing Manager
n Supervised call center office marketing services to purchase Life Insurance policies, home equity loans, and refinancing of home loans.
n Responsibilities included hiring, training, and evaluating employee performance.
n Set and Confirm appointments for Sales Reps. to visit client’s homes and present the services our company provides.
CERTIFICATIONS:
CPR
Private Security license
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