Property Manager, Self Storage, Multi-Family Property Manager
Resume:
TARA REYNOLDS
Granite City, IL ***** Relocating to or around Wilmington, NC
*************@******.***
Dedicated and hardworking with strong organizational skills and an extensive background in Multi- Family Property Management as well as General Management in the Self Storage Industry. Work Experience
General Manager
Prime Storage Group - Belleville, IL
October 2003 to Present
• Utilizing management training skills, I facilitate for my team of Assistant Property Managers in operating a self storage location and excellent customer service.
• Perform daily storage operations using a task list and software programs such as Site Link for the customer based profiles and billing, Call Potential for leads, reservations, callbacks and delinquencies and Avid for invoicing.
• Attend weekly teams meetings for continual training and guidance for myself and my team.
• Research vendor pricing regularly to keep operational costs at a minimum.
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Area Manager/Property Manager. Midwest Region
The Storage Mall Management Group/Erbs Mgmt. - Belleville, IL August 2018 to September 2023
• Met deadlines by proactively managing individual and team tasks.
• Supervised 12 locations to enforce high-quality standards of operation.
• Coordinated with other area and district managers to actualize performance improvement.
• Held one-on-one meetings with team members to identify any hurdles and offered insight into best remedy.
• Conducted training sessions with my team to educate on best practices and procedures to increase profitability.
• Reduced operational costs by 30% by assisting with maintenance and groundskeeping tasks. Rental Property Owner & Property Manager.
LER Properties/Reynolds Properties - Metro
December 2004 to January 2023
● Managed overall operations and tenant relations, including promoting tenant satisfaction and streamlining services delivery.
● Met with city members and staff to discuss permits and inspections.
● Coordinated improvements and modifications in compliance with city, county, and state codes to ensure timely completion, tenant acceptance, occupancy and rent commencement.
● Maintained records of all activities involving section 8 HUD properties.
● Reviewed and protested quarterly and yearly individual property tax assessments, resulting in lower operational cost.
Inside Sales Representative.
Leisure Time Pool Spa - Belleville, IL
April 2018 to August 2018
● Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
● Calculated total costs for service delivery, including production, delivery and installation.
● Negotiated prices and set up contracts to finalize in-ground pool installation agreements. Education
Bachelor Of Science in Business
Anthem High Tech Institute - Phoenix, AZ
April 2009 to July 2012
Associates Of Applied Science in Business
Southwestern Illinois College - Granite City, IL
February 2004 to May 2006
Skills
• Yardi
• Tenant Cloud
• Microsoft Applications
• Slack
• StorEdge Software Platform
• Court Proceedings
• Property inspections
• Leases and Lease drafting
• Auctions
• Evictions
• Collections
• Section 8
• Property Management
• Groundskeeping
• Fair Housing Regulations
• Property Leasing
• Landscape Maintenance
• Office Management
• Hospitality
• Upselling
• Sales
• Customer service
• Sales management
• Property management
• Team management
• Yardi
• Supervising experience
• Conflict management
• Merchandising
• Typing
• Construction
• Leadership
• Inside sales
• Pricing
• Budgeting
• Negotiation
• Bookkeeping
• Office management
• Employment & labor law
• Fair Housing regulations
• Self Storage Facilities Maintenance
Certifications and Licenses
Food Handler Certification
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