CCNA and CompTIA A+ certified professional
Resume:
Isaac Strozier II
Jacksonville, FL
*.*********@*****.***
CCNA and CompTIA A+ certified professional with technical, customer service, and problem- solving skills seeks a role that offers opportunities for professional growth and career advancement in IT support, networking, and system administration.
Education & Certifications
Florida State College at Jacksonville – Jacksonville, FL Associate in Science - Computer Information Technology with Honors Graduated May 2013
Florida State College at Jacksonville – Jacksonville, FL Customer Support Specialist Technical Certificate
December 2012
CompTIA A+ Certification
Obtained August 11, 2024
Cisco Certified Network Associate (CCNA) Certification Obtained September 3, 2024
Skills
• Networking (CCNA Certified): Expertise in routing and switching, including static and dynamic routing protocols (OSPF, EIGRP), network security (firewalls, VPNs), IP addressing, subnetting, and WAN technologies (MPLS).
• Hardware & Software (CompTIA A+ Certified): Skilled in hardware troubleshooting, software installation, operating system support (Windows, macOS), and mobile device management.
• Network Troubleshooting: Proficient in diagnosing network issues using tools like ping, traceroute, and Packet Tracer; strong capability in troubleshooting and resolving connectivity problems.
• Technical Proficiency: Experience with multiple computer programming languages (BASIC, HTML, PHP, SQL, MySQL, C and Java), web design tools (Wordpress), database management, and proficiency in Microsoft Office Suite.
• Customer Service: Capabie of providing easy to understand, jargon-free technical support and service to end-users.
Experience
Airgas – Jacksonville, FL
Plant Operator – Cylinder Filler
January 2024 – Present
• Managed and maintained complex systems and equipment, showcasing strong troubleshooting and operational skills applicable to IT environments. Freelance IT Projects
August 2023 – December 2023
• Developed and optimized WordPress sites and network configurations, demonstrating hands- on experience in IT solutions.
Florida Rock and Tank Lines – Jacksonville, FL
Fuel Tanker Truck Driver
April 2023 – August 2023
• Maintained detailed records and ensured adherence to regulations, reflecting strong organizational and compliance skills relevant to IT management. Jules Winnfield Transport LLC – Jacksonville, FL
Owner Operator OTR Liquid Bulk Hazmat Driver
April 2017 – April 2023
• Applied problem-solving skills to address technical issues, reflecting capabilities in IT troubleshooting and system maintenance.
Rogers Cartage – Jacksonville, FL
OTR Liquid Bulk Hazmat Company Driver
July 2015 – April 2017
• Demonstrated adaptability and effective time management, skills critical for managing IT projects and meeting deadlines.
Doss Aviation – NAS Jacksonville Military Base, Jacksonville, FL Aircraft Refueler & Dispatcher
August 2012 – July 2015
• Managed and supervised technical operations and teams, showcasing leadership, technical proficiency, and attention to detail relevant to IT roles.
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