Call Center Customer Service

FLORAMAE L. ROQUILLAS

Zone * Lower Bulua, Cagayan de Oro City

FLOR/FLORA

A motivated and hardworking person who is eager to join in your company as a call center agent, to help establish quick and long-lasting relationships with customers and assist in developing and implementing solutions in their problems. Strong theoretical background in consumer behavior, communication and strategic management.

EDUCATION

Central Mindanao University

BSBA major in Financial Management

2019-2023

SKILLS

RELATIVE

COURSEWORK

Service Crew (During Summer Break)

HOBBIES & INTEREST

Collaborate with other staff to

ensure timely and accurate food

preparation, minimizing customer

wait times and enhancing the overall

dining experience

Demonstrating strong interpersonal

skills and maintaining a positive

attitude in high pressure situations

Adaptability

Reliability

Customer Service

Organizational skills

Can work under pressure

Time-management skills

Verbal and written

communication skills

*************@*****.***

093*-***-****

EXTRA CURRICULAR ACTIVITIES

& ACHIEVEMENTS

Best Start-up Idea (3rd place)

Kahibulungan Bazaar 2022

EXPERIENCE

Strategic Management

Purposive Communication

Understanding the Self

Social Responsibility

Spoken Word Poetry

Arts

Culture

CHARACTER REFERENCES

Dr. Daryl Jane A. Caballero

Dean, College of Business and Management, Central Mindanao University Mobile Number : 092*-***-****

FLORAMAE L. ROQUILLAS

Prof. Jane O. Magdadaro

Chairperson, College of Business and Management, Central Mindanao University

Mobile Number : 099*-***-****

I hereby certify that the above information are true and correct to the best of my knowledge.

Contact this candidate